Does Northern Powergrid pay their employees well?

According to anonymously submitted Glassdoor reviews, Northern Powergrid employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Northern Powergrid. This rating has been stable over the past 12 months.

How satisfied are employees working at Northern Powergrid?

44% of Northern Powergrid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Northern Powergrid 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Northern Powergrid?

Engineer (6) , Cable Jointer (3) , Customer Service (3) , Manager (3) , Project Engineer (3) , Contact Centre Advisor (2) , Customer Advisor (2) , Customer Service Advisor (2) , Design Engineer (2)

What are the pros of working at Northern Powergrid according to real employee reviews?

"The people are great and genuinely want to make a difference for customers." ((in 8 reviews)); "Flexible hours ,overtime somtimes and if they agree" ((in 3 reviews)); "The staff are friendly and approachable." ((in 3 reviews))

What are the cons of working at Northern Powergrid according to real employee reviews?

"bad culture, manage through policy" ((in 4 reviews)); "Managers are inept or wilfully blind to issues, very frustrating." ((in 3 reviews)); "No work life balance, need to offer more flexible working patterns." ((in 3 reviews)); "Poor communication and handling of employees" ((in 3 reviews)); "Offices are dated" ((in 2 reviews))

Northern Powergrid Reviews

3.2

44% would recommend to a friend

(82 total reviews)

Phil Jones

36% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (82 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Northern Powergrid has an employee rating of 3.2 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Northern Powergrid employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

82 reviews

3.0

May 26, 2026

Friendly environment with competitive pay, but outdated offices

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Competitive salary Local offices People are friendly

Cons

No flexible working No additional benefits Offices are dated

2.0

Mar 11, 2026

Npg after 45 years there

Dispatcher

Recommend

CEO approval

Business outlook

Pros

Job security if you can put up with the management

Cons

Poor upper and middle management Work life balance very poor Promotion prospects not good if you're face doesn't fit Nepotism is rife at npg Bullying in the work place Management tactic of "if you don't like it there is the door" Lie to social media ,regulators and government officials

3.0

Feb 15, 2026

Ok

Customer service

Recommend

CEO approval

Business outlook

Pros

Nice,building and people.the job itself is ok

Cons

Micro managing, pay isn’t great for the amount of work there is

Viewing 1 - 3 of 82 Reviews

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