Newfront Reviews

-Lack of transparency -Lack of Insurance talent and knowledge in areas needed -Lack of effective handling of issues and complaints -Massive lay-offs, with deceptive communication regarding lay-off reasoning to remaining staff -Many issues have been brought to managements attention that still exist today -Deceptive tactics used for hiring of many roles (selling a dream, but claiming it’s a reality) -Does not live up to the glowing reviews left previously (many reviews may be from employees who sadly are no longer there and were extremely dedicated and talented) -Lack of customer service focus -Strong culture that brought many in is gone and has been for months -Long extended hours expected at all times -Lack of work/life balance -Lack of understanding of what customer service is and the dedication needed for a smooth running AM team

- Inefficiencies and ambiguity, working here has been very frustrating for many of the employees - Lack of direction and vision from the top - Very little transparency into the true workings of the business - Lack of respect or empathy for individuals lower down in the ranks - Willingness to mislead individuals by selective sharing of information or spin