Does New Narrative pay their employees well?

According to anonymously submitted Glassdoor reviews, New Narrative employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at New Narrative. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at New Narrative?

50% of New Narrative employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New Narrative 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at New Narrative?

Residential Counselor (19) , Residential Support Specialist (7) , Program Manager (3) , Facility Administrator (2) , House Manager (2) , Mental Health Clinician (2) , QMHP (2) , Service Coordinator (2) , Walk-In Coordinator (2)

What are the pros of working at New Narrative according to real employee reviews?

"Awesome coworkers" ((in 5 reviews)); "Those great people are doing wonderful things for the clients" ((in 5 reviews)); "Good benefits, flexible with employees, lots of effort being put into employee experience and improvements" ((in 4 reviews)); "The Supervisors are competent and inspire a strong team atmosphere." ((in 3 reviews))

What are the cons of working at New Narrative according to real employee reviews?

"The pay is low." ((in 12 reviews)); "Individual management at residential homes is often unprofessional and the residential program in general is extremely understaffed and stressed" ((in 4 reviews)); "The CEO has jumped ship, as well as the CFO and the majority of the HR department." ((in 4 reviews)); "Dangerous work environments with little training" ((in 3 reviews)); "They encourage management to compulsively check their emails and phones when they're not working, and then preach that your time off is sacred." ((in 3 reviews))

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New Narrative

New Narrative Reviews

3.2

50% would recommend to a friend

(92 total reviews)

Julie Ibrahim

74% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Culture and values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Compensation and benefits

2.8

Senior management

New Narrative has an employee rating of 3.2 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New Narrative employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

5.0

May 18, 2026

Supportive leadership and great benefits with friendly staff

Residential support specialist

Recommend

CEO approval

Business outlook

Pros

HR knows how to pick their staff. Everyone that works here is friendly, welcoming and helpful. Great incentives. Supportive leadership. Great benefits package.

Cons

Have not found any as of now.

2.0

Dec 16, 2025

A Mission Worth Supporting, but Staff Need More Support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Dedicated coworkers, meaningful mission, Collaborative relationships within some teams especially at the peer level

Cons

Lack of support, training gaps, inconsistent leadership, burnout, Poor follow-through on discussed projects, initiatives, or advancement opportunities

5.0

Sep 24, 2025

Great Job

Clinical administrator

Recommend

CEO approval

Business outlook

Pros

I really like the team and the people

Cons

We need more staff at some locations

Viewing 1 - 3 of 92 Reviews

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Jobs at New Narrative

Overnight Residential Support Specialist

Part Time Weekend Residential Support Specialist

104 - Peer Support Specialist