Netchex Reviews

4.0

71% would recommend to a friend

(173 total reviews)
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Abhinav Agrawal | Will Boudreaux

82% approve of CEO

65% positive business outlook

Netchex has an employee rating of 4.0 out of 5 stars, based on 173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Netchex employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

173 reviews
1.0
Jul 16, 2019

Toxic culture

Recommend
CEO approval
Business outlook

Pros

-Remote -Ability to build own brand/book -Decent tools to use

Cons

-Extreme high turnover (Saw rep turnover three times in less than a year in a territory) -There is virtually zero support -Implementation can and will mess up your deals so you need to babysit the entire process -You will get conflicting guidance constantly and will be pulled in multiple directions to execute the new idea from the good idea fairy every couple weeks -Poor sales training but they recently revised some of that so hopefully it is better -If you are considering coming here, do a quick search to find former reps to get the truth. There are some reviews on here that seem "Churched up"

2.0
Aug 29, 2018

Remotes are on an island surrounded by sharks.

Recommend
CEO approval
Business outlook

Pros

- They've hired a new marketing person. - A decent amount of implementation reps are good. - CEO is responsive (unfortunately it stops with him). - Respectful of work/life balance.

Cons

- Inconsistent management. - Channel directors only work with their pets. - Ideas with no ability to execute. - No "culture" or support for remote reps. - Poor initial training and continued training. - Have transitioned to a small business payroll, price centric company. - No checks and balances for sales managers, one in particular is rogue. - Fear of going to HR. Rumors of repercussion. - Remotes are begging for support - management either does not know how to help or has no desire to.

1.0
Sep 22, 2025

Used to be a nice place

Recommend
CEO approval
Business outlook

Pros

Original management are hardworking kind people that care about each other and their employees.

Cons

Where to start… The company was a small local start up that was growing and doing really well until private equity came in. The original c-suite is now gone and replaced by people all over the country. The company culture is dead and gone. There are no values and the joy of working there is gone. You might ask: well don’t you get more money in exchange for the rest of the “perks”? Ha. Ha. Ha. The “huge” investment has been used to pay the salaries if the new regime of strangers that replaced the c-suite that knew all of their employees and genuinely cared about them. There have also been a few small acquisitions to “enhance” the overall product. But for those that were employed before the take over, we have barely gotten crumbs. Promotions used to always be from within but now it’s a bunch of remote randos that may come to HQ once or twice ever. It’s easier to mess over people you don’t know. And mess over they have! Bonuses have become a joke. The last performance review was an insult. Many people who had great performance reviews got literally nothing. Why? They were already paid “too much”. So the generosity of previous ownership has been replaced with an ethos of: these longtime employees are making too much money, they’re entitled expected to be squashed. Bottom line: if you want to work here you do you but expect the bare minimum in pay and benefits. If you hear that this was a company that treats employees well, that is the old Netchex and that has died. Also the thumbs up for the CEO is for the original. It hasn’t changed on this site but we’re also on the 3rd iteration of CEO since the originals were “retired”. The ratings for the subsequent ones would be significantly less positive

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Netchex Response
8mo
Dear Current Employee, Thank you for taking the time to share your detailed feedback. While we always encourage open and direct conversations with our teams and leadership, we also appreciate you voicing your thoughts here. We’re a company that’s constantly evolving, and our commitment remains strong—to build a culture that’s inclusive, meaningful, and a truly great place to work. We know things have changed over the past few years, and while change can be challenging, it’s also brought many exciting developments we’re proud of. We’d love to work together to continue driving positive change. Please feel free to reach out to the People Team—we’re here to listen, collaborate, and grow together.
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Glassdoor has 173 Netchex reviews submitted anonymously by Netchex employees. Read employee reviews and ratings on Glassdoor to decide if Netchex is right for you.