Does National Grid pay their employees well?

According to anonymously submitted Glassdoor reviews, National Grid employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at National Grid. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at National Grid?

91% of National Grid employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated National Grid 4.4 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at National Grid?

Analyst (109) , Engineer (78) , Manager (68) , Project Manager (65) , Intern (64) , Customer Service Representative (59) , Senior Analyst (53) , Power Systems Engineer (41) , Director (38) , Senior Engineer (32) , Lead Analyst (30) , Supervisor (22) , Associate Analyst (20) , Business Analyst (20) , Intern - Hourly (19)

What are the pros of working at National Grid according to real employee reviews?

"Good benefits and a large company" ((in 319 reviews)); "Work life balance is good (as long as you hit deadlines and get your work done you can be flexible)." ((in 230 reviews)); "Generally great people to work with; majority want to do their job and do it well" ((in 214 reviews)); "Good pay and overtime overall" ((in 211 reviews)); "Culture is great and moving towards improving the electric grid every day" ((in 116 reviews))

What are the cons of working at National Grid according to real employee reviews?

"Poor management with no clear plans" ((in 123 reviews)); "Needs to have better development opportunities for people who want to get into senior leadership." ((in 45 reviews)); "In some areas there are far too many managers." ((in 45 reviews)); "Upper Management Can Loose Touch, some goals are unrealistic, can be stressful at times" ((in 31 reviews)); "Unorganised, poor communication, ever changing structure" ((in 29 reviews))

What are employees saying about National Grid redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about National Grid redundancy and their outlook for job security at National Grid in 2026.

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National Grid

National Grid Reviews

4.4

91% would recommend to a friend

(2,727 total reviews)

Zoë Yujnovich

94% approve of CEO

87% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.4

Work/Life balance

4.3

Culture and values

4.3

Compensation and benefits

4.3

Career opportunities

4.0

Senior management

National Grid has an employee rating of 4.4 out of 5 stars, based on 2,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The National Grid employee rating is 21% above average for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jun 15, 2026

Great perks but Type B culture can be frustrating

Senior manager

Recommend

CEO approval

Business outlook

Pros

Great perks and good place to work.

Cons

Most people have only ever worked in National Grid and are Type B personalities which can be frustrating if you're ambitious

5.0

Jun 15, 2026

Stable company with good work life balance

Lead analyst

Recommend

CEO approval

Business outlook

Pros

stable company that will be here many years from now. Great work life balance, able to work normal hours and have plenty of time for myself

Cons

slow to adapt to change and pay may be slightly lower than more dynamic companies with higher risk

5.0

Jun 9, 2026

Great culture and work-life balance, but slow growth

Data scientist

Recommend

CEO approval

Business outlook

Pros

Good culture, lots of teams to move around into. Good work life balance and benefits

Cons

Bureaucracy can mean slower growth and progression. Lower salary vs industry for some roles

Viewing 1 - 3 of 2,727 Reviews

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Jobs at National Grid

Customer Service Rep 2

Supervisor, Customer Meter Services

Brooklyn, NY

US$117K - US$137K /yr

(Employer provided)

View job

Temporary Meter Service Representative

Customer Service Associate (81210085)