Does NHS Resolution pay their employees well?

According to anonymously submitted Glassdoor reviews, NHS Resolution employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NHS Resolution. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at NHS Resolution?

80% of NHS Resolution employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NHS Resolution 4.4 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at NHS Resolution?

Case Manager (10) , Claims Assistant (4) , Claims Manager (2) , Project Manager (2)

What are the pros of working at NHS Resolution according to real employee reviews?

"The people are amazing and flexible working is useful." ((in 4 reviews)); "friendly staff" ((in 3 reviews))

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NHS Resolution

Part of NHS

NHS Resolution Reviews

4.1

80% would recommend to a friend

(39 total reviews)

Helen Vernon

81% approve of CEO

62% positive business outlook

Ratings by category

4.4

Diversity and inclusion

4.4

Work/Life balance

4.0

Culture and values

3.9

Career opportunities

3.7

Compensation and benefits

3.5

Senior management

NHS Resolution has an employee rating of 4.1 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NHS Resolution employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

39 reviews

3.0

Dec 13, 2023

No room to grow

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Flexible, everyone is nice and easy to travel to.

Cons

The systems are all outdated and not in line with the current market so you won't get the experience you need to apply for roles at the same level elsewhere.

1.0

Sep 5, 2018

An organisation that cares more for its directors than staff

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good flexible working and NHS benefits

Cons

A toxic culture that doesn't seem to improve. Senior leaders are never there and do not listen to the views of staff. Quite patronising.

5.0

Jun 26, 2025

Great place to work

Case manager

Recommend

CEO approval

Business outlook

Pros

Coming from a legal background in private practice working here is worlds away from what I was used to! Everyone is really open, welcoming and always happy to help. There are so many opportunities for progression and these are really pushed by management! People don’t really seem to leave, and people do move around the business into different teams etc. and there isn’t any animosity about this which you would get in private practice. Training programme is excellent, workloads are high but lots of support given. Really interesting work and overall love working here!

Cons

Monthly salaries are lower than in private practice simply because of the large pension contributions (nhs pension). Salaries could be increased to compensate for this. My current salary is over £5k more than my private practice job but I come out with effectively the same monthly income because of the large contribution!

Viewing 1 - 3 of 39 Reviews

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Jobs at NHS Resolution

2606 - Claims Manager