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MultiTracks.com

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MultiTracks.com Reviews

2.9

43% would recommend to a friend

(13 total reviews)

Phillip Edwards

24% approve of CEO

45% positive business outlook

Reviews by job title

13 reviews
3.0
Jun 27, 2022

MultiPros and MultiCons

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-This would be a good first job out of college. -You can learn the general structure of a tech company and work cross-functionally with different teams. -Obviously, this is a good fit if you're passionate about worship music or musically inclined. -This is a young company. Most people here are under 30. -Even though it's a small company, it generally seems stable. I never felt like my job security was in doubt or danger while I was here. -There's a strong office culture here, occasional free meals, coffee/pingpong/instruments in the office which is fun.

Cons

-The pay here is very low considering the Austin market and tech scene. I was making half of the average salary for my position in Austin. -Employees discussing pay (or really anything negative about the company) is highly discouraged. Even so, I learned that multiple co-workers were making less than I was, even though they had been at the company longer than I had. -The benefits here are pretty weak. No 401K. Not very much PTO. No sick days. -Generally, I think the company takes advantage of naive Christians/musicians who don't have strong salary/benefit expectations, since this may be their first salaried job. -The office is in Cedar Park/Leander area which is expensive with gas and tolls depending on where you're driving from. -For being a tech company, MultiTracks is very rigid about working remotely. If you're hired in Austin, you are expected in the office every day. Pretty much every software/tech company in Austin at this point has adopted some sort of Hybrid remote working policy, but the leadership is stubborn in this point. -I noticed this in another review, but there is a definitely a "toxic positivity" at MultiTracks. Even when as an employee you know things aren't going well (for example, there was high employee turnover in my entire time there) the leadership team will spin this information as "we're growing" and "exciting things are ahead." The classic "family" metaphor is thrown around often. (for example, "we're a family" or "we're adding a new person to the Multitracks family")Dare I say there's a low-key cultish vibe here... Additionally, I felt like constructive criticism of products, management, benefits, etc. was quickly rebuffed, explained away, or somehow spun into a positive. That being said, there is a subset of employees who love working at MultiTracks and don't see much wrong with it; however, for the rest of us, we often felt a disturbing cognitive dissonance. -There is a clear hierarchy and divide between the leadership team and the rest of the employees. The leadership team would travel at least once a year to "leadership conferences" at Disney World to listen to hacks like Dave Ramsey toss out vague soundbites on teamwork and success. Those soundbites were then regurgitated back to the employees, instead of addressing actual concerns like pay/benefits/employee growth etc. Regular all team meetings happened with mutual back-scratching and complimenting between leadership members (for example, "Bob just leads us so well," "Sue is just killing it right now" "Jim we are so thankful for you, and all of you've done for this family.") I digress. -There was high employee turnover during my entire stay at Multitracks. This is becoming more normalized at every tech company, but it was discouraging to learn every month seemingly, that another hard-working employee was leaving for greener pastures. It seems that the company never learned from its mistakes and WHY people were leaving early and instead MultiTracks was content to let its "family" leave and hire a new family instead. -This is the kind of company where they say "we all wear a lot of hats here" which means you will be doing 2-3 person's jobs worth while receiving half the pay. -My last con is perhaps the biggest of all. There was no clear path forward for growth, and this is something I heard from multiple former employees. Normally, a healthy company will outline a promotional track to show you what's available 1 year, 3 years, 5 years, 10 years down the road. This encourages employees to work hard with the understanding that there are promotions. MultiTracks had no such structure or plan, at least on my team.

2.0
Mar 10, 2023

Great co-workers, toxic culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great co-workers. Always loved the people I got to work with. - fun free amenities - working at a music tech company is fun

Cons

- very low salary - very poor benefits - poor management and leadership

2.0
Apr 16, 2022

Poor pay, no upward mobility, chaotic work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a decent place to get your foot in the tech industry if you are into worship music. Just take it for what it is, get some experience as quickly as you can and then get out - this is a great place for your career to stall out if you let it.

Cons

Pay is typically 35 - 45%, sometimes 50% below market. No real job training, exposure to other areas of interest (cross-training) or mentorship. They have monthly 1:1's on paper, but they are largely useless and they ask the same questions over and over that have nothing to do with career growth. Teams are disjointed, and led by people who frankly don't appear to know what they are doing. Performance metrics often don't make sense, or are spread across so many different job duties to render them useless - typically because most people are performing 2-3 different job titles Culture of toxic positivity, "we're a family" etc. You'll do yourself a favor by remembering that you only work there. Feedback and ideas are quickly sidestepped or dismissed. Discussions about job opportunities or raises are dismissed just as quickly. If you do get a promotion, it will likely be a "dry promotion" meaning you get additional responsibilities for little or no additional pay during an extended "probationary period" while you perform job duties you have been for months - basically allowing them to underpay people even more than usual.

Viewing 1 - 3 of 13 Reviews

Glassdoor has 16 MultiTracks.com reviews submitted anonymously by MultiTracks.com employees. Read employee reviews and ratings on Glassdoor to decide if MultiTracks.com is right for you.