Does Milano pay their employees well?

According to anonymously submitted Glassdoor reviews, Milano employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Milano. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Milano?

61% of Milano employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Milano 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Milano?

Waitress (11) , Assistant Manager (10) , Server/Waiter (9) , Chef (5) , Kitchen Porter (4) , Manager (4) , Vendedor (4) , Food Runner (3) , Auxiliar De Logística (2) , Deputy General Manager (2) , Pizza Chef (2) , Sales Associate (2) , Server/Waitress (2) , Trainee Pizzaiolo (2)

What are the pros of working at Milano according to real employee reviews?

"The teams in the restaurants are great." ((in 8 reviews)); "Free food and a discount for another Milano restaurant." ((in 8 reviews)); "Really good tips and staff are all so friendly" ((in 7 reviews)); "Friendly people" ((in 6 reviews)); "Good training." ((in 5 reviews))

What are the cons of working at Milano according to real employee reviews?

"Low salary" ((in 8 reviews)); "bad management" ((in 5 reviews)); "FOH and KPs paid minimum wage, Kitchen staff not much more." ((in 5 reviews)); "Overworked, low pay, difficult management" ((in 4 reviews)); "It really hard work and long hours" ((in 4 reviews))

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Milano

Milano Reviews

3.2

61% would recommend to a friend

(110 total reviews)

Paula MacKenzie

51% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.2

Culture and values

3.1

Career opportunities

3.0

Compensation and benefits

2.9

Work/Life balance

2.9

Senior management

Milano has an employee rating of 3.2 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Milano employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

110 reviews

1.0

May 28, 2026

Nice colleagues, but poor management and low pay

Trainee pizzaiolo

Recommend

CEO approval

Business outlook

Pros

Nice collegues in the kitchen

Cons

Bad manager and management poor amount of hours so bad salary and no recognition just orders

5.0

Apr 27, 2026

Great experience

Sales manager

Recommend

CEO approval

Business outlook

Pros

Good working environment. Good to learn

Cons

Always busy and no time for any rest

4.0

Nov 19, 2025

Milano

Waitress & supervisor

Recommend

CEO approval

Business outlook

Pros

Flexible, staff lunches, advancement opportunities

Cons

Hours are severely cut when you move to supervisor, had to work lunch shifts with no waitresses, so I was acting as supervisor while also serving a full restaurant on my own and as I was supervisor I was not allowed to keep any tips given to me for my service

Viewing 1 - 3 of 110 Reviews

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Nice colleagues, but poor management and low pay

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