Does MetroPlusHealth pay their employees well?

According to anonymously submitted Glassdoor reviews, MetroPlusHealth employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at MetroPlusHealth. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at MetroPlusHealth?

52% of MetroPlusHealth employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MetroPlusHealth 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at MetroPlusHealth?

Customer Service Representative (23) , Associate Director (12) , Director (10) , Sales Representative (10) , Intern (9) , Manager (8) , Care Manager (7) , Assistant Director (5) , Care Management Associate (5) , Customer Service Representative (CSR) (5) , Call Center Representative (4) , Harp Care Manager (4) , Internship (4) , Marketing (4) , RN Care Manager (4)

What are the pros of working at MetroPlusHealth according to real employee reviews?

"Nice people and very knowledgeable" ((in 20 reviews)); "City job and great benefits" ((in 12 reviews)); "has great pension and retirements benefits are great as well" ((in 11 reviews)); "Coworkers are friendly and helpful" ((in 10 reviews)); "Colleagues are fantastic and most staff is helpful." ((in 8 reviews))

What are the cons of working at MetroPlusHealth according to real employee reviews?

"Poor management, Manager's do not communicate well, Provide the ability to change schedule for workers." ((in 34 reviews)); "Management and leadership is HORRIBLE." ((in 15 reviews)); "There is extreme favoritism when it comes to promotions and a lot shady backdoor deals when it comes to moving people in a position." ((in 12 reviews)); "Upper management is aware of the unhealthy work environment this person has caused and refuses to intervene." ((in 10 reviews)); "Low salary" ((in 10 reviews))

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MetroPlusHealth

Part of NYC Health + Hospitals

MetroPlusHealth Reviews

3.1

52% would recommend to a friend

(362 total reviews)

Dr. Talya Schwartz

58% approve of CEO

54% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.4

Compensation and benefits

3.2

Culture and values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

MetroPlusHealth has an employee rating of 3.1 out of 5 stars, based on 362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetroPlusHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

362 reviews

4.0

May 19, 2026

Slowly but surely heading in the right direction

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hybrid, good benefits, salary is ok. The company is actively working to improve operational processes.

Cons

Hybrid is not guaranteed. Fully remote options not available for most positions. Not many opportunities for advancement depending on the department.

MetroPlusHealth Response

Thank you for sharing your experience and feedback. We're happy to hear you recognize the progress being made across the organization and value our benefits and hybrid work environment. We appreciate your suggestions around remote work flexibility, career development, and communication between teams. Employee feedback is important to us and helps guide our ongoing efforts to create a stronger experience for everyone at MetroPlusHealth.

1.0

May 14, 2026

Hybrid work schedule but challenges with management and workload

Project manager

Recommend

CEO approval

Business outlook

Pros

Hybrid work schedule, independent contributors, union benefits

Cons

New managers post (2026) are running around making staff miserable. We are all looking for other jobs.

MetroPlusHealth Response

Thank you for taking the time to share your feedback and for your years of service with MetroPlusHealth. We're glad to hear that you value our hybrid work environment, union benefits, and the dedication of your colleagues. We also appreciate your feedback regarding management, workload, and employee morale. Creating a supportive workplace where employees feel heard and valued is important to us, and feedback like yours helps inform our ongoing efforts to strengthen communication, engagement, and the overall employee experience.

2.0

Apr 24, 2026

Good benefits but poor culture and management

Quality assurance specialist

Recommend

CEO approval

Business outlook

Pros

City Employment, Benefits, and Insurance

Cons

Culture, upper management, no room for growth

MetroPlusHealth Response

1mo

Thank you for taking the time to share your experience. We’re glad to hear that you appreciated the benefits and insurance offered through MetroPlusHealth. We also take your concerns about workplace culture, management, and growth opportunities seriously. MetroPlusHealth is committed to continuous improvement, and your feedback helps inform our efforts to better support employees across the organization.

Viewing 1 - 3 of 362 Reviews

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New York, NY

US$134K - US$146K /yr

Quality Assurance Analyst

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MetroPlusHealth Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Slowly but surely heading in the right direction

Hybrid work schedule but challenges with management and workload

Good benefits but poor culture and management

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