Does Merlo Coffee pay their employees well?

According to anonymously submitted Glassdoor reviews, Merlo Coffee employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Merlo Coffee. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Merlo Coffee?

81% of Merlo Coffee employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merlo Coffee 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Merlo Coffee?

Barista (8) , Retail Assistant (3) , Cashier/Barista (2) , Manager (2) , Shift Manager (2)

What are the pros of working at Merlo Coffee according to real employee reviews?

"Excellent training for service and beans and ALL things coffee." ((in 3 reviews)); "great people" ((in 3 reviews))

What are the cons of working at Merlo Coffee according to real employee reviews?

"Experience subject to local management" ((in 3 reviews))

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Merlo Coffee

Merlo Coffee Reviews

3.7

81% would recommend to a friend

(24 total reviews)

Dean Merlo

72% approve of CEO

53% positive business outlook

Ratings by category

4.1

Diversity and inclusion

4.1

Work/Life balance

3.7

Culture and values

3.5

Senior management

3.4

Compensation and benefits

3.4

Career opportunities

Merlo Coffee has an employee rating of 3.7 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merlo Coffee employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

24 reviews

4.0

Nov 10, 2025

Great Place to Work

Barista

Recommend

CEO approval

Business outlook

Pros

Staff were friendly and great culture. Good to work at a caf thats not facing the pressures of a small family run cafe

Cons

Can soemtimes feel like you have no choice or freedom to change service

1.0

Sep 9, 2025

Hr will ignore serious issues

Manager

Recommend

CEO approval

Business outlook

Pros

you get free coffee on shift

Cons

HR never resolved serious problems and you are likely to get forced into being a shift manager

5.0

Mar 10, 2025

Great place to work - family feel

Manager

Recommend

CEO approval

Business outlook

Pros

Fun, supportive work environment. Everyone gets in and helps each other out. It's always an interesting day at Merlo and the coffee is 10/10!

Cons

Haven't got any to report so far,,,,

Viewing 1 - 3 of 24 Reviews

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