Does Mencap pay their employees well?

According to anonymously submitted Glassdoor reviews, Mencap employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Mencap. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Mencap?

38% of Mencap employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mencap 2.9 out of 5 for work life balance, 3.1 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Mencap?

Support Worker (228) , Service Manager (19) , Community Support Worker (12) , Relief Support Worker (9) , Volunteer (9) , Manager (8) , Disability Support Worker (7) , Employment Coordinator (7) , Fundraiser (6) , Caseworker (5) , Residential Support Worker (5) , Administrator (4) , Employment Officer (4) , Personal Support Worker (4) , Skills Coach (4)

What are the pros of working at Mencap according to real employee reviews?

"lovely people great for teenage job" ((in 62 reviews)); "Great team and the people we support" ((in 27 reviews)); "Mencap is a lovely place to work, staff and service users are great" ((in 26 reviews)); "Training is excellent at induction but thereafter normally just the statutory updates." ((in 26 reviews)); "There was lots of training & opportunities for staff." ((in 5 reviews))

What are the cons of working at Mencap according to real employee reviews?

"Management can be poor and lots of paperwork" ((in 47 reviews)); "Low pay for night shifts" ((in 46 reviews)); "Hours are long and challenging" ((in 22 reviews)); "Blaming and bullying are par for the course." ((in 18 reviews)); "The toxic culture further up can really have an impact on your manager, which in turn impacts you and your ability to support the clients." ((in 9 reviews))

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Mencap

Mencap Reviews

3.3

38% would recommend to a friend

(529 total reviews)

Jon Sparkes

37% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.1

Culture and values

2.9

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Mencap has an employee rating of 3.3 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mencap employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

529 reviews

3.0

May 28, 2026

Flexible management, but workload can be overwhelming

Support worker

Recommend

CEO approval

Business outlook

Pros

Very flexible and nice management

Cons

Can be overwhelming sometimes depending on workload

5.0

May 19, 2026

Supportive management with great progression opportunities

Service manager

Recommend

CEO approval

Business outlook

Pros

Supportive senior managers. Great progression opportunities, great colleagues Wonderful training

Cons

It was a great company to work for

4.0

Apr 9, 2026

Great team!

Administrator

Recommend

CEO approval

Business outlook

Pros

The people make the company great!

Cons

Better training for new starters

Viewing 1 - 3 of 529 Reviews

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Jobs at Mencap

Housing Officer

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FCFA 36K - FCFA 36K /yr

FCFA 41K - FCFA 41K /yr

(Employer provided)

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Finance Operations Administrator

Peterborough, England

£25K - £25K /yr

(Employer provided)

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Support Worker - Cannock, Staffordshire

Assistant Youth Worker - Belfast & South East Trust

Belfast, Northern Ireland

£25K - £25K /yr

(Employer provided)

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Mencap

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Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible management, but workload can be overwhelming

Supportive management with great progression opportunities

Great team!

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