MRI Software Account Manager reviews

3.3

65% would recommend to a friend

(16 total reviews)
avatar

Patrick Ghilani

99% approve of CEO

65% positive business outlook

Account Manager employees have rated MRI Software with 3.3 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Account Manager professionals have a good working experience there. MRI Software is rated in line with the average (within 1 standard deviation) by Account Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good so far nothing to complain about

Cons

A lot of information to take in in a short period of time

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MRI Software Response
16h
Thank you for taking the time to share your feedback. MRI strives to foster a positive work environment that promotes creativity, collaboration, and Pride well-being. We value your insights and use them to continuously improve our company culture and Pride experience.
1.0
Sep 19, 2025

Sales job review

Recommend
CEO approval
Business outlook

Pros

- Friendly and very good employees - Most direct managers are good people - Try to keep employees engaged throughout the office

Cons

- Upper Management has no clue what they are doing - If you're not buddy buddy with upper management in sales then you are very expendable - They pick and choose favorites on who gets which positions and which territories - They change territories/accounts every year so you can never build and actual client base - You don't get credit after you made a sale just the 1 time commission. Even though as an Account Manager you are responsible for retention and renewals but you do not get any additional money for them. - Base salary is very low compared to competitors - Not very truthful with spiffs, we were told if we switched clients to new paperwork for a solution we would get commission and bookings as long as it increased ARR. When I did this, I was told that I wouldn't receive commission and only bookings. Bookings were good for your quota but you didn't receive any money for doing all of that. Made it very difficult to have motivation to do this. They think bookings (Monopoly money as we call it) was more important rather than actual commission. - The company is a decent company in other departments, but if you want to join a sales role, I would not recommend this company. They treat you more as a number rather than a person. Also, it is very difficult for new sales people to succeed with the quotas and territories given. I hit 92% and the year after they gave me a whole different territory without having any say in it. They made huge switches every year. Also the 3.5 years I was in sales, they had 3 different SVPs of sales. That alone should tell you something. Apparently the SVP would always "step down". - There would be so many internal meetings for pipeline reviews and it would just be you repeating your Salesforce notes. You would waste an entire hour just to repeat that. Also, the only advice they would give when you asked for help on a deal was "have you sent out a blind calendar invite" the amount of times I heard that and that was their only solution.

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MRI Software Response
7mo
Thank you for sharing your experience. We understand that compensation, territory stability, and leadership consistency are important to success in sales roles. At MRI, we regularly evaluate our total rewards, territory structures, and leadership development to ensure they support both individual performance and long-term client relationships. We also remain committed to improving transparency and accessibility across leadership levels. We strive to create an environment where Pride Members are empowered to grow through real career development and stretch opportunities.
5.0
May 23, 2025
Recommend
CEO approval
Business outlook

Pros

The culture is very supportive, everyone genuinely wants to see each other succeed. Plenty of flexibility where possible to help with work-life balance. Career progression/up-skilling is clear and attainable with regular feedback and opportunities to develop. There are always different events, activities and social opportunities to join in to have fun and connect with colleagues across different teams/business units.

Cons

None that come to mind

Viewing 1 - 3 of 16 Reviews

Glassdoor has 1,017 MRI Software reviews submitted anonymously by MRI Software employees. Read employee reviews and ratings on Glassdoor to decide if MRI Software is right for you.