LogicMonitor Reviews

3.5

56% would recommend to a friend

(681 total reviews)
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Christina Kosmowski

64% approve of CEO

56% positive business outlook

LogicMonitor has an employee rating of 3.5 out of 5 stars, based on 681 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LogicMonitor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

681 reviews
1.0
Jun 14, 2019

Just ask one question

Recommend
CEO approval
Business outlook

Pros

The offices are in fantastic locations. The customer success team has some of the hardest working people you will ever meet. They are desperately trying to hold the old company culture together. The engineering and product teams are absolutely brilliant. They work on industry changing solutions every day. Steve Francis is a genius.

Cons

How many account executives have hit quota this quarter? How about last quarter? No no, don't include the account managers who are growing the install base that was removed from all the account executives book of business. How many pure acquisition account executives. Insist to speak with them directly to get a feel for their experience after the acquisition by Vista Equity. Ask them how many quality leads have they gotten in the last 6 months? How many of them have resulted in a new customer?

1.0
Dec 6, 2017

JOB SEEKERS BEWARE

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great customers and great product

Cons

Company leadership, at all levels of the organization. Many Glassdoor reviews are only written after the company instructed employees to do so. Employees are fired regularly, not always for the right reasons. Direction of the company is in question. Employees are not told the whole truth, only what management wants them to hear. Women are not given the same opportunities. Career growth is extremely limited, as promotions are based on favoritism with upper management, and not by quality of work.

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LogicMonitor Response
8y
Dear Former LogicMonitor Employee, Thank you for taking the time to provide this review. We very much appreciate your feedback. Creating an inclusive, supportive, and collaborative work environment is our priority. I am disappointed to hear that your experience did not live up to our goal to make LogicMonitor the best place you have ever worked. We are currently working through a career mapping project with each of our managers to define clear and concise direction on getting promoted within departments, as well as map out how to successfully leverage skillsets for cross departmental opportunities. Motivating team members to achieve their goals is of utmost importance to us. In regards to the direction of the business, we have just announced that Vista Equity Partners has entered into an agreement to acquire majority stake in LogicMonitor. We are incredibly excited for the next chapter in our growth journey and to continue to enhance our employee experience. Additionally, we encourage our team members to review their interviews and employment experiences with LogicMonitor on Glassdoor as feedback is essential to our growth and success. What our employees and candidates express is completely up to them, and certainly not something we want to influence. Constructive feedback, in any form, allows us to be better and stronger. Thank you once again for your feedback. Should you ever want to go to coffee to discuss this further, I’d be more than willing to do so. Feel free to reach out at any time, and I wish you the best of success in the future! Best regards, Emily Long VP of People Operations
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Glassdoor has 696 LogicMonitor reviews submitted anonymously by LogicMonitor employees. Read employee reviews and ratings on Glassdoor to decide if LogicMonitor is right for you.