Level Home Reviews

This is a company okay with letting people go two weeks before Christmas without explanation. I was a top-performer among others and I was laid-off without explanation other than my position was disappearing and the future of the company didn't include me. Positions for other removed coworkers were reposted in less than 3 weeks. I was also being mentored by an executive when this happened. There are few, if any opportunities to advance from within. In my experience, their culture is difficult for "bottom-end" employees who have families to participate in or feel welcome.

There are a lot of growing pains, especially on the support team. The transition to an in-house support team was a rough one. There was no real game plan during the training process leaving a lot of gaps in knowledge and training. There was a lack of communication with the management to the team, as well as blatant favoritism. There were also discrepancies from the interview (being told there was unlimited PTO, holidays off etc) that come to find out apply to every other team except the support team. On top of all of this, there were constant issues with pay being late or inaccurate hours, always being told it was the fault of payroll company. The fix was a slack channel for payroll instead of looking into why this kept happening, and seemingly only to the support team. Why keep using a payroll company that had these problems continuously?