LendUp Reviews

Updated May 5, 2020

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3.0
42%
Recommend to a Friend
50%
Approve of CEO
LendUp Chief Executive Officer Anu Shultes
Anu Shultes
10 Ratings
Pros
  • "Great catered lunches and fun quarterly engagement activities(in 11 reviews)

  • "Fun off-site events and happy hours(in 8 reviews)

Cons
  • "calling a spade a spade this is essentially is a call-center position and the company needs to be more transparent on this (P(in 11 reviews)

  • "And work life balance here is very reasonable(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Not enough focus on business"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at LendUp full-time for more than a year

    Pros

    Neat product and mission. Services a consumer group that is often ignored.

    Cons

    Way too much focus on mission statements, core values, lunch, happy hours. Very little focus on business. Extremely high turnover. There is no institutional knowledge because every one is new.

    LendUp2020-05-05
  2. Helpful (1)

    "Great Small Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendUp full-time for more than a year

    Pros

    Ability to learn across deparments

    Cons

    right next to bart station

    Continue reading
    LendUp2020-03-16
  3. "Happy to be here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendUp full-time for less than a year

    Pros

    Great benefits Free lunches People here are mission driven Managers are motivated to help people improve and do their best Fun events to attend every month or two

    Cons

    There has been a lot of turnover in the past year

    LendUp2020-03-17
  4. "A company that stayed true to the mission through the adversity"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at LendUp full-time

    Pros

    A culture that truly values diversity and inclusion. The leadership team demonstrates transparency with their teams on a consistent basis and through the monthly All Hands meetings. There has been a great deal of turnaround within the past year, but with that came in new positive energy and great ideas.

    Cons

    Forkable lunches could be better.

    LendUp2020-03-16
  5. Helpful (3)

    "There is much to be proud of and much to be nervous about"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at LendUp full-time for less than a year

    Pros

    + Mission that rings true to my heart. LU is providing a path to better financial health + Convenient location in the heart of downtown Oakland + Catered Lunches and sticked kitchen + Top tier health benefits + Unlimited PTO + Positive middle managers that look out for the best interest of their teams + A tough CEO that I believe has what it takes to build a company

    Cons

    - COO that seems to have taken over the business with very little experience - there really does seem to be a major lack of focus and energy within the office. seems to be getting worse with time - not anyone's fault, but the building has had major issues since I have started everything form heating and cooling, plumbing, elevator. There are days when it is way too cold in the office it's hard to put in the best work - LU hit on a few nice cultural events like Chinese New Year and Holi, but totally missed the boat on Black History month. Not even a single mention or email was sent out to recognize this which was a bit strange - LU seems to keep priding itself on diversity and inclusion and empowering women, but it just seems a bit pandering on delivery coming from People Operations. Posting our pics on the big screen and on Linkedin daily are a bit over the top - A product that may not do so well with a recession, soon to be a depression. Customers will not pay back - Faulty customer tool that breaks every other day - LU seems to have a hiring problem. Losing more people than hiring. People Operations is nearly at a 100% turnover rate - Not the most transparent executive leadership team - Haven't had a company offsite in a very long time - Executive are quite awkward with people in general. Having a conversation is like pulling teeth - Company does not do annual compensation adjustments and promotions rarely happen

    Continue reading
    LendUp2020-03-20
  6. Helpful (5)

    "Toxic culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative 
    Negative Outlook

    I have been working at LendUp

    Pros

    Free lunch Location right next to BART

    Cons

    Leadership is a joke. They claim to be mission driven but they definitely aren’t and it’s clear once you’re there. People Op’s will find some reason to hate you.

    Continue reading
    LendUp2020-03-11
  7. Helpful (3)

    "Power Struggle..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LendUp full-time for less than a year

    Pros

    Location Lunch is provided 5x/week Fun and smart group

    Cons

    Disgruntled and disrespectful HR department Pressure not to speak to other employees Toxic workplace Lack of communication from CEO and Executives Extremely high turnover in HR Lack of work/life balance Awkward and uncomfortable communication Horrible vendor relations

    Continue reading
    LendUp2020-03-20
  8. Helpful (2)

    "Had great, smart people but unfortunately lost its path"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at LendUp full-time for more than a year

    Pros

    Generally good hires and great people to work with, within most teams. Product and Customer Support carry the energy which is really needed, and really all that has kept me this long. Free Forkable lunch is a nice perk.

    Cons

    Great long term employees were seemingly pushed out; or the lack of transparency and the toxic back chatter makes it seem that way. The energy was lost in leadership following the split, and just kept getting worse. Employees tried to maintain culture but there was significant, defensive pushback. It's disappointing to see no reference to several major cultural events such as Black History Month. MANY, many broken promises.

    Continue reading
    LendUp2020-03-18
  9. Helpful (3)

    "Company Means Well, Execution Is Poor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LendUp full-time for less than a year

    Pros

    Good benefits including flexible vacation time

    Cons

    Lots of talk with little action. They'll say what they need to say to make you feel good about your career and stay around, but, in reality, are not doing anything to help you. Hard work is not rewarded and rarely recognized.

    Continue reading
    LendUp2020-03-12
  10. Helpful (3)

    "Had Potential"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at LendUp full-time for more than a year

    Pros

    The team that decided to stay after the split actually cared about the customers and mission. Tons of potential to be an impactful organization.

    Cons

    Misalignment between departments as a result of poor management from Leadership. Employees are actively encouraged to disassociate from one another which leads to a culture of distrust and unhappiness. Incredibly high turnover as a result of a being told you're easily replaced.

    Continue reading
    LendUp2020-03-09
Found 94 reviews