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      Lebara

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      Lebara Reviews

      2.9

      38% would recommend to a friend

      (314 total reviews)

      Stephen Shurrock

      55% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Lebara has an employee rating of 2.9 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lebara employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      314 reviews
      4.0
      Nov 9, 2015

      Good

      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      A few of the pros were that you had flexible hours, good supervisors and coworkers, and the job was relatively easy.

      Cons

      Not a lot of pay, had to work outdoors for extended periods of time, standing all day.

      3.0
      Feb 21, 2019

      Great Place

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      ethnic diversity and a good place to work

      Cons

      it is really difficult to have career progression

      1.0
      Aug 10, 2015

      the inmates are running the asylum

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      the customer service department is well run wit everyone focusing on customer satisfaction.....unfortunately they are the only positive thing about the place

      Cons

      Having worked in the HR department for nearly 3 years i can confirm that the positive reviews are written by either the HR department or PA's to the senior management. This is without a doubt the most political and poorly run company i have ever worked for. If you know the right people in the right places you'll be OK, otherwise you'd better do things exactly the way they've always been done or you won't be popular. There is no room for innovation and whilst the CEO is an inspiring guy to listen to, everyone below him is stifled and simply tows the line, fearful of what will happen if they don't. The Senior HR Team don't look after the needs of the staff, rather the needs of senior management and what is best for them.....though they are very good at covering this up.

      avatar
      Lebara Response
      10y
      We love our customer service department too! They have won us accolades and are a great team filled with energy and positivity.We regret that after 3 yearsyou have left unhappy. As the organisation evolves and grows, whilst still trying to retain what we’re great at, we look to all levels of management and ,staff (longer serving and new) to impact culture positively and we continue to review, improve and make progress in all aspects of Lebara. Don’t hesitate to contact us on email Careers@lebara.com to discuss more.
      Viewing 1 - 3 of 314 Reviews
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      ReviewsLebara reviews

      Glassdoor has 351 Lebara reviews submitted anonymously by Lebara employees. Read employee reviews and ratings on Glassdoor to decide if Lebara is right for you.