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Kool Smiles Reviews
261 reviews
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Approve of CEO
Dr. Dale Mayfield & Dr. David Vieth
97 Ratings
Pros
"Is a job that let you help others, interacting with different cultures, love working with kids" (in 6 reviews)
"Competitive compensation and great benefits" (in 7 reviews)
Cons
"Scheduling from the call center would become a problem due to not scheduling considerately" (in 9 reviews)
"you will usually work long hours" (in 7 reviews)
![Kool Smiles Logo]()
"Expanded Duties DA"
StarStarStarStarStarRecommendsNeutral OutlookNo opinion of CEOI have been working at Kool Smiles full-time (More than a year)
Pros
Good company for students out of school and will send you for expanded duties.
Cons
Pay and poor management
Kool Smiles 2019-02-15 04:47 PST![Kool Smiles Logo]()
"Compensation and Benefits"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Neutral OutlookNo opinion of CEOI have been working at Kool Smiles full-time (More than 5 years)
Pros
Helping the underserved communities. The compensation and benefits for management is competitive.
Cons
Hard to hire a new hourly employees because the salary is not competitive.
Advice to Management
none
Kool Smiles 2019-01-16 16:46 PST![Kool Smiles Logo]()
"Horrible place to work, low salary, bad management, staff is not fully trained & not knowledgeable in the dental field."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at Kool Smiles full-time (More than 3 years)
Pros
If you have no experience, this is the place to get your foot in the door, but not a place to stay.
Cons
Way too many to list
Kool Smiles 2019-01-28 05:17 PSTHelpful (1)
![Kool Smiles Logo]()
"It is an o.k. place to work at if looking to go to school while working"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Kool Smiles full-time (More than 3 years)
Pros
Fast paced, opportunity to work with children if that is your passion, give back to community
Cons
Vast disconnect between management, corporate and the little guys. The call center is a definite hindrance to those of us who work in the actual office. Let the p.c.'s do the scheduling, designate a person to do just phones. You will get lots of correctly scheduled appointments and they can make cold calls when and if slow. (which is hardly ever in our office)
Advice to Management
Act as if you care for the staff's needs.
Kool Smiles 2018-10-12 12:27 PDT![Kool Smiles Logo]()
"Not the best."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Kool Smiles full-time (More than 3 years)
Pros
Gain experience, opportunity to cross train
Cons
Back breaking work. Hectic schedule.
Advice to Management
Do better.
Kool Smiles 2018-10-27 05:52 PDT![Kool Smiles Logo]()
"Dental Assistant"
StarStarStarStarStarI have been working at Kool Smiles full-time
Pros
Benefits and coworkers that’s it
Cons
Not sure . Still thinking
Kool Smiles 2018-09-19 09:49 PDT![Kool Smiles Logo]()
"Office Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Kool Smiles full-time (More than 3 years)
Pros
Bonus Potential, Working with a great team
Cons
Unrealistic expectations and metrics, the business runs chaotic, extreme overbooking limits quality
Advice to Management
Restructure from the ground up
Kool Smiles 2018-09-22 02:34 PDT![Kool Smiles Logo]()
"Fun working with children"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Kool Smiles (More than 3 years)
Pros
Helping the underserved community
Great experience with pediatric dentistryCons
They need to get more qualified than assistants
Advice to Management
South Carolina needs to be managed as well as Texas. The Texas clinic’s are more organized with better supplies
Kool Smiles 2018-08-30 13:43 PDT![Kool Smiles Logo]()
"Dental Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Kool Smiles full-time (More than 3 years)
Pros
I loved the team work at Kool Smiles and how we supported eachother but at the same time had accountability. Opportunity for growth as well.
Cons
Scheduling from the call center would become a problem due to not scheduling considerately.
Kool Smiles 2018-08-22 13:14 PDT![Kool Smiles Logo]()
"kool smiles"
StarStarStarStarStarI have been working at Kool Smiles part-time
Pros
good environment, nice people, good hours
Cons
a little stressful rude patients
Kool Smiles 2018-08-17 19:08 PDT
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