Kool Smiles Reviews

Updated Jan 20, 2021

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3.3
56%
Recommend to a Friend
69%
Approve of CEO
Kool Smiles Executive Dental Directors Dr. Dale Mayfield & Dr. David Vieth  (no image)
Dr. Dale Mayfield & Dr. David Vieth
107 Ratings
Pros
  • "Learn to work at fast pace and meet different doctors(in 19 reviews)

  • "We stand behind our core values and make decisions through our priority pledge and work to give the best service while providing quality dental care(in 18 reviews)

Cons
  • "The dentists were struggling to keep up with the patient load making the wait times ridiculous and patients upset(in 14 reviews)

  • "It was not uncommon to have 10 patients scheduled an hour in hygiene and only 6 chairs with the next hour having no patients(in 8 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles full-time for less than a year

    Pros

    Challenging and supportive work environment

    Cons

    Can’t really think of any

  2. "Dental Assistant"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kool Smiles part-time for less than a year

    Pros

    Great Management and Continuing Education.

    Cons

    Not enough hours-No long term positions available.

    Continue reading

  3. "run away"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kool Smiles full-time

    Pros

    some nice staff and rotating weekends, easy work

    Cons

    medicare fraud, poor patient treatment-- like a number

  4. "best"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Hubli
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kool Smiles part-time for less than a year

    Pros

    best in class & cool

    Cons

    bad and worst experience for 1 month

    Continue reading
  5. "Dental Assistant"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dental Assistant in Atlanta, GA

    I worked at Kool Smiles full-time

    Pros

    Learned a lot being new to assisting and company covered all certifications and training.

    Cons

    Very fast paced, easy to become over worked.

  6. "Nightmare"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Assistant 

    I have been working at Kool Smiles full-time

    Pros

    Kid friendly. Enjoy working with the kids

    Cons

    Over work you. Training very poor

    Continue reading
  7. "Don't waste your time applying"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Patient Coordinator in Baltimore, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Kool Smiles full-time

    Pros

    Coworkers are friendly, meet a lot of people

    Cons

    A lot of work for Pay, disgruntled patients with bad attitudes

  8. "Not a good place to work"

    1.0
    Former Employee - Dental Assistant 

    I worked at Kool Smiles full-time

    Pros

    good benefits but nothing special

    Cons

    hours and pay were good but..

  9. "Sell products to potential prospects"

    5.0
    Current Employee - Sales Associate 

    I have been working at Kool Smiles part-time

    Pros

    Lovely working environment with great co-workers and management team

    Cons

    Not many cons, the pay could be better

  10. "Would not recommend"

    3.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Patient Coordinator in Baltimore, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kool Smiles full-time for less than a year

    Pros

    My only pro was my coworkers. They made it barely to get through the day.

    Cons

    Very busy, irate patients and some unapproachable dentists.

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