Recommend to a friend
Kool Smiles Reviews
258 reviews
Filter
Filter
Approve of CEO
Dr. Dale Mayfield & Dr. David Vieth
97 Ratings
Pros
"Is a job that let you help others, interacting with different cultures, love working with kids" (in 6 reviews)
"Competitive compensation and great benefits" (in 7 reviews)
Cons
"Scheduling from the call center would become a problem due to not scheduling considerately" (in 9 reviews)
"you will usually work long hours" (in 7 reviews)
Helpful (1)
![Kool Smiles Logo]()
"It is an o.k. place to work at if looking to go to school while working"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at Kool Smiles full-time (More than 3 years)
Pros
Fast paced, opportunity to work with children if that is your passion, give back to community
Cons
Vast disconnect between management, corporate and the little guys. The call center is a definite hindrance to those of us who work in the actual office. Let the p.c.'s do the scheduling, designate a person to do just phones. You will get lots of correctly scheduled appointments and they can make cold calls when and if slow. (which is hardly ever in our office)
Advice to Management
Act as if you care for the staff's needs.
Kool Smiles 2018-10-12 12:27 PDT![Kool Smiles Logo]()
"Not the best."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Kool Smiles full-time (More than 3 years)
Pros
Gain experience, opportunity to cross train
Cons
Back breaking work. Hectic schedule.
Advice to Management
Do better.
Kool Smiles 2018-10-27 05:52 PDT![Kool Smiles Logo]()
"Dental Assistant"
StarStarStarStarStarI have been working at Kool Smiles full-time
Pros
Benefits and coworkers that’s it
Cons
Not sure . Still thinking
Kool Smiles 2018-09-19 09:49 PDT![Kool Smiles Logo]()
"Office Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Kool Smiles full-time (More than 3 years)
Pros
Bonus Potential, Working with a great team
Cons
Unrealistic expectations and metrics, the business runs chaotic, extreme overbooking limits quality
Advice to Management
Restructure from the ground up
Kool Smiles 2018-09-22 02:34 PDT![Kool Smiles Logo]()
"Fun working with children"
StarStarStarStarStar- Work/Life Balance
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Kool Smiles (More than 3 years)
Pros
Helping the underserved community
Great experience with pediatric dentistryCons
They need to get more qualified than assistants
Advice to Management
South Carolina needs to be managed as well as Texas. The Texas clinic’s are more organized with better supplies
Kool Smiles 2018-08-30 13:43 PDT![Kool Smiles Logo]()
"Dental Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Kool Smiles full-time (More than 3 years)
Pros
I loved the team work at Kool Smiles and how we supported eachother but at the same time had accountability. Opportunity for growth as well.
Cons
Scheduling from the call center would become a problem due to not scheduling considerately.
Kool Smiles 2018-08-22 13:14 PDT![Kool Smiles Logo]()
"kool smiles"
StarStarStarStarStarI have been working at Kool Smiles part-time
Pros
good environment, nice people, good hours
Cons
a little stressful rude patients
Kool Smiles 2018-08-17 19:08 PDT![Kool Smiles Logo]()
"Office Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Positive OutlookApproves of CEOI have been working at Kool Smiles full-time
Pros
Great staff!!!!!!!! Love working with kids and helping people
Cons
Volume of patients seen per day
Advice to Management
Focus on quality and less on quantity.
Kool Smiles 2018-07-25 19:34 PDTHelpful (1)
![Kool Smiles Logo]()
"Payroll"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendI have been working at Kool Smiles part-time
Pros
I like doing what I do
Cons
The way the payroll policy is set up is crap. I have never in my entire life worked for a company that mails your paycheck in the mail whenever they get ready, because of a change in your direct deposit. Every job I've had in the past would send your paycheck through UPS or FedEx, so that it could arrive at the workplace on payday. Kool Smiles does not care about people having bills and needing food. I live paycheck to paycheck, and I can't afford to wait 3 weeks for my money (an extra week from the paydate), and they have no sympathy, because they are rich. Once I find me another job I wouldn't recommend anyone work here. Plus HR have a phone number that does not work, its hard to even get in contact with someone in HR, and they do not respond to emails.
Advice to Management
You all should have some consideration about your employees, and understand that sometimes people have to make changes to their direct deposit, and should consider getting people their checks on the day of payday. Its not going to hurt Kool Smiles pockets to have a paycheck Fedex'd overnight. Smh!
Kool Smiles 2018-07-28 10:30 PDT![Kool Smiles Logo]()
"Dental assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Kool Smiles full-time
Pros
Good for job experience(just getting out of school)
Cons
they over book too much.
Kool Smiles 2018-06-19 14:44 PDT
Join the Kool Smiles team
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?
Kool Smiles Response
seconds ago
Edit • Delete