Kargo Reviews

3.4

49% would recommend to a friend

(166 total reviews)

Harry Kargman

61% approve of CEO

48% positive business outlook

Kargo has an employee rating of 3.4 out of 5 stars, based on 166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kargo employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

166 reviews
1.0
Apr 22, 2026

Do not join this company

Recommend
CEO approval
Business outlook

Pros

Some of the people that were here before the new "AI" theme took over were good to work with, but sadly, they are mostly all gone now.

Cons

This is only pertaining to the data science/analytics group as that is the group I'm in, and I don't know much about the other teams like the sales people who always seem happier. Anyhow, I can say without reservation that the leadership of the data science team (Managers, Directors, VP and all the way to the CTO) are deeply unqualified to do the job that they are hired for. In fact, all day long, they are very good at pretending that they are doing anything of value with things like LinkedIn posts, now they have Medium blogs (which they refer to as papers, but are just Medium articles!), frequent vendors and 3rd parties coming in like AWS to set up some new technology, platform, etc... None of this has been demonstrated to have ANY value. In fact, no one from the data science team has ever properly measured in any A/B test sense the value of any product/solution/idea they have built and put into production. Yet, the CEO is convinced frequently to shell out more and more cash to keep up with trends. With the new leadership of the data science team, ML team, "Ops" team, whatever latest term they are using these days, they have become completely shameless in their use of LLMs/AI. It is not that they are using it for development, they are using it for everything: writing documents, writing e-mails, Slack messages, and this is encouraged. The leadership of data science frequently says stupid things like "coding is painful", and "why does anyone want to code". Dude, that is because you have no knowledge of any software engineering principles, why are you trying to code to begin with? Do you have that much of an inferiority complex that you have to show you are smart but are really not? But, all day they are "vibe coding" things they have no understanding of are just copying and pasting from chatGPT and trying to build "prototypes" and show up the actual technical people. And once again, "AI"-ops, MLOps, Data science, pipelines, is just recycling known work that is either already outdated or not relevant. The other problem is that the majority of the people at this company are "chatbot"-trained. If you were to pull aside any one of the SMEs and ask them some technical question on how some algorithm works or what is the best technology to use, they wouldn't be able to tell you as most of their vocabulary is just buzzwords. They have no idea what problem they are trying to solve and have instead built ridiculous hierarchies / processes with no substance behind them.

1.0
Jun 27, 2018

Sinking ship

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-known in the industry, lots of smart/hard-working employees, and amazing work perks (unlimited PTO). Also great location in NYC.

Cons

Leadership has been disastrous and tons of people have left, including senior 'vets' who helped build the company. HR - or self-proclaimed "People Ops" - is a total joke. The once great "kargo kulture" has gone down the drain. Steer clear of the sinking ship.

avatar
Kargo Response
7y
In an industry with as much change as the ad tech world, Kargo prides itself on the ability to iterate and pivot when necessary. I can understand that such iterations could be perceived as a lack of leadership or direction. We’ve tried our best to communicate these changes, but it seems like there’s more that we could do. Since you’re a current employee, I’d like to understand from your perspective what we could be doing better. It’s helpful to hear even the tough feedback clearly and directly so that we can affect it. Please let me know if there’s a time when we can get together to discuss what you’re seeing. Thank you. Joy Sybesma, Chief People & Culture Officer
2.0
Dec 12, 2018

Just go anywhere else

Recommend
CEO approval
Business outlook

Pros

Some people were great to work with. Met some of the kindest and humble people here.

Cons

Kargo is the prime example of a startup kind of company that didn’t scale properly. They spent too much money, hired too many unqualified people and realized it too late. There is huge amount of office politics and favoritism being played at Kargo, especially in Engineering. Leadership has no idea what it’s doing and no one holds them accountable for what they do. They’re also pretty much clueless on how to help their employees grow and learn. HR is the worst I’ve ever seen in a company. They’re more of a secret police than people who keep the peace. People have to think twice about having NORMAL conversations because they know HR is watching their every move. Honestly the new addition of this HR team is one of the reasons Kargo’s culture went down the drain. Speaking of drains... I hear it’s been like four months and they still don’t have a functional bathroom for their new office. I doubt it’ll be finished even next year. Kargo is the kind of company where after you leave and join a better company you’re like “Wow that was really some traumatic stuff I went through”. People are leaving left and right and realizing the grass really is greener on the other side.

Viewing 1 - 3 of 166 Reviews

Glassdoor has 181 Kargo reviews submitted anonymously by Kargo employees. Read employee reviews and ratings on Glassdoor to decide if Kargo is right for you.