Jones Day Reviews | Glassdoor.ca

Jones Day Reviews

Updated 18 September, 2017
142 reviews

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3.2
StarStarStarStarStar
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Approve of CEO
Jones Day Managing Partner Stephen J. Brogan
Stephen J. Brogan
61 Ratings

142 Employee Reviews

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Pros
  • Surrounded by smart, nice people and a very collegial work environment (in 6 reviews)

  • High quality lawyers -- the best of the best -- and generally good people, too (in 5 reviews)

Cons
  • Absolutely no work life balance (in 10 reviews)

  • It is a law firm, if your are not a lawyer there are challenges (in 8 reviews)

More Pros and Cons

  1. "Has it together but needs better comms w/ users & IT teams need to work better together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Specialist in Cleveland, OH (US)
    Current Employee - Help Desk Specialist in Cleveland, OH (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than a year)

    Pros

    Well-defined roles
    Team environment, with lots of assistance
    Internal knowledge base
    Lots of knowledge sharing and learning opportunities
    Opportunities to develop and advance within hierarchy
    Hour-long lunches
    Can leave work at the door when shift ends (i.e., good work/life balance)
    Plenty of overtime opportunities
    Three weeks of vacation time
    Lots of free food
    Free coffee, cappuccinos, and lattes
    Gym
    Exercise classes
    Can park in garage after normal business hours
    Right off I-90, near the lake, and within walking distance from the heart of downtown

    Cons

    Buggy ticketing system
    Teams at different levels do not work well together
    End users' expectations are extremely high (i.e., coddled user base)

    Advice to Management

    Upper management needs to sit down with all of the managers and force them to work better together as a team and needs to hold managers in each group accountable for the actions -- or inactions -- of their team members. Too often, tickets are escalated to the "black hole" that is a higher tier of support, and tickets coming back around in a loop to make the first tier of support look or sound like it was dragging its feet, when the hold-up was at a higher level.

    The Dumpster-fire of a ticketing system that is Microsoft Service Manager needs to be replaced with something more capable, such as IQTrack, or Spiceworks, or Salesforce, or BMC Remedy, etc.

    Service-level agreements should also be considered, established, adhered to, and enforced to help define and set users' expectations of when requests or issues might be completed or resolved.

    End users' expectations also need to be kept in check; we can't "support" every conceivable thing that a user tries to do and should be able to tell users "No, we can't/don't/won't do that," when necessary; we aren't users' personal IT and word-processing services for non-work-related requests or issues!


  2. Helpful (1)

    "Global firm with true dedication to client service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in San Diego, CA (US)
    Current Employee - Senior Associate in San Diego, CA (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Jones Day full-time (More than 8 years)

    Pros

    Jones Day is a collegial place to work, with high quality, challenging projects and and emphasis on doing excellent work rather than just churning out hours.

    Cons

    Path to partnership is extremely long and opaque. Feedback from partners on work product is typically not forthcoming, but if you are proactive you can get it.

    Advice to Management

    Provide more formal and consistent mentorship and training of junior attorneys.


  3. "Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    Pros

    It was a wonder place to work, up until the early 2000

    Cons

    Reducing staff levels and would not be surprised to see outsourcing of key staffing roles.

    Advice to Management

    Be honest with employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Attorney"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Jones Day full-time

    Pros

    great culture and super smart colleagues

    Cons

    cannot think of anything material

    Advice to Management

    I would recommend that Jones Day continue its longstanding culture of cooperation, teamwork and commitment to client goals and results which make it the best firm in the world. Keep up the good work.


  6. "Legal Secretary"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal Secretary in Atlanta, GA (US)
    Current Employee - Legal Secretary in Atlanta, GA (US)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Jones Day full-time (More than 3 years)

    Pros

    For the most part, the office is a quiet place to work.
    There are a few kind staff members and attorneys that will engage me in thoughtful conversation.
    Located in a safe, up-and-coming neighborhood; located conveniently near the Interstate.
    Looks very good on a resume; a definite good place to gain useful experience.
    I love the practice group that I'm assigned to; they are very generous and friendly.

    Cons

    The Firm is kind of cheap when it comes to investing in staff and technology. There is one colour printer per floor and most of the time, it's likely either out of paper or out of toner.
    There are a lot of miscellaneous file boxes lying around in file rooms that are gathering dust. The attorneys are really old fashioned when it comes to file storage (e.g., they won't allow their attorney working drafts to be scanned electronically).
    There is not a lot of room to stage open filing. There are rotating file cabinets, but these are not particularly useful because the redwell file would be turned sideways. There needs to be more counter space for staging open filing.
    There is no pension (for newer employees) and no holiday bonus.
    The decor and ambiance of the firm is dated and drab. There was an emphasis in the 90s on mahogany wood paneling and brass metal finishes. The corporate image of the office needs a face lift.


  7. "Project Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jones Day full-time (More than a year)

    Pros

    Excellent professional experience is provided

    Cons

    Hours are unpredictable and can be extremely long


  8. "Summer Associate review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great ambiance, stimulating work, rewarding check

    Cons

    private life/work balance, pressure, hours


  9. "Paralegal"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Jones Day full-time

    Pros

    Great benefits. Wide opportunity to learn and obtain training.

    Cons

    The hours could be very long at times and unexpected last minute requests to work late.

    Advice to Management

    Think about job sharing, working flexible schedules and telecommuting.


  10. "Just Say No!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Personal Assistant in Brussels (Belgium)
    Current Employee - Personal Assistant in Brussels (Belgium)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Jones Day full-time (Less than a year)

    Pros

    Can't think of any. Maybe the pay, but not a lot of fringe benefits.

    Cons

    Where to start? There are many cons to JD Brussels. No HR, bad atmosphere, no-one ever wants to deal with problems. Hard to believe that companies like this still exist, let alone make a profit! Large turn-around of people in the staff/ junior and mid-level associates.

    Advice to Management

    Listen!!!! And stop starting every meeting with the words 'no whining'.


  11. "very good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    very professional lawyers, good opportunities

    Cons

    hours can be too long sometimes

    Advice to Management

    no


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