Jimdo Reviews

3.4

60% would recommend to a friend

(74 total reviews)
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Matthias Henze

69% approve of CEO

54% positive business outlook

Jimdo has an employee rating of 3.4 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jimdo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
1.0
Feb 25, 2025

Constant leadership turnover and lack of stability

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At Jimdo, there is some opportunity to work across different teams, which can help build diverse skill sets. However, this is overshadowed by the many challenges I faced there.

Cons

I worked with this company for three years and saw five different leaders come and go—either quitting or being fired. That kind of turnover speaks for itself. There was no stability, no long-term vision, and no real investment in the people doing the work. At one point, the entire marketing department was laid off in one sweep, only for the company to rebuild the team again afterward. Leadership was inconsistent at best and dismissive at worst, often leaving employees in the dark about shifting priorities. When work slowed down or responsibilities changed, there was little to no communication, and any concerns were met with vague, condescending responses. If you’re looking for a workplace with strong leadership, clear direction, and respect for employees, I’d strongly reconsider.

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Jimdo Response
1y
Dear former Jimdoer, Thank you for taking the time to share your experience with us—the positives as well as the challenges. We appreciate your honesty and the years you dedicated to Jimdo. It’s great to hear that you benefited from opportunities to collaborate across teams and build diverse skill sets. Cross-functional teamwork is something we value and strive to foster at Jimdo. As you probably remember, one of our core values is "We deliver as a team," and we truly believe in the power of collaboration! At the same time, we hear you—leadership changes and team restructures can create uncertainty, and we recognize that consistency and clear communication are essential for a positive work environment. At Jimdo, we’ve had to make changes in order to serve our customers best as we evolve in response to market challenges and shifts in the external environment. Change is the only constant, and we do require a high degree of agility in our teams and leadership. Many Jimdoers find the opportunity to work with different leaders and teams refreshing and crucial for their personal development. Regarding turnover, our voluntary turnover was a mere 8% in 2024, which is far below market standard. We set high expectations for both performance and alignment with our company values. Involuntary turnover was largely driven by employees who do not live our company values and/or who are not performing and thus are letting their teams down, so we owe it to our teams to proactively deal with these situations. Over the past year, we’ve been focused on improving leadership consistency, strengthening communication, and ensuring that when changes happen, they are handled with transparency and respect. We still have work to do, but we are committed to making Jimdo a place where employees feel supported, recognized, and empowered in their roles. Your feedback is a valuable reminder of where we need to continue improving, and we truly appreciate it. We wish you the best in your next chapter and thank you again for your contributions to Jimdo.
2.0
Sep 22, 2021

Jimdo pretends to care, but doesn't.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good perks, lets you work remote.

Cons

Jimdo seemed great at first, but then everything changed. Suddenly the atmosphere became negative and stressful. Seems like they decided to change the corporate culture and decided to care more about goals/metrics more than people. Jimdo pretends to care, but in the end will fire you and think nothing of it. Some of the managers don't seem to contribute anything but will pass judgement upon others. And there are FAR too many meetings. Stay away.

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Jimdo Response
4y
Thank you for sharing this feedback. We're sorry to hear that you found your experience with us negative and stressful. We care deeply about our employees and prioritize our team's wellbeing while also working hard to support our clients. Please feel free to reach out to our People Team at people-team@jimdo.com if you'd like to share more thoughts. Thank you for your time with Jimdo and all the best in your future career!
2.0
Nov 15, 2022

A wolf in sheep's clothing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You will meet a diverse and very talented team while working in a great technology stack. The team leads are also very helpful and will assist you in every possible way

Cons

However, when head winds are in front of senior management they will have no trouble firing a whole department or using layoffs. This while passing the idea of being a company that deeply cares about its employees.

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Jimdo Response
3y
Dear former colleague, Thank you for your feedback and for openly sharing your thoughts. It’s nice to hear you find the technologies we are building and using interesting, that you enjoyed working with your Team Lead, and appreciate the talent and diversity of the Jimdo team. We truly understand your feelings about the recent layoffs. It was a very hard decision to make, but at the same time, Jimdo had to address business needs to remain sustainable in the longer term. We’re grateful for the contributions of all ex-Jimdoers. We worked hard to develop and provide a generous support package that would take care of our former colleagues and set them up for their next career move. The package includes an above-market severance allowance, assistance with finding new job opportunities, access to mental health support, an option to keep Jimdo hardware, and lifetime free access to Jimdo suite of products. We want to thank you for choosing Jimdo to be a part of your career journey and for bringing your skills, knowledge, and energy to help our users.
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Glassdoor has 96 Jimdo reviews submitted anonymously by Jimdo employees. Read employee reviews and ratings on Glassdoor to decide if Jimdo is right for you.