Does JLA pay their employees well?

According to anonymously submitted Glassdoor reviews, JLA employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at JLA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at JLA?

51% of JLA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JLA 3.3 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at JLA?

Sales (12) , Credit Controller (10) , Engineer (8) , Customer Service (7) , Manager (7) , Business Development Executive (6) , Field Service Engineer (5) , Account Manager (4) , ASM (Area Sales Manager) (3) , Business Development Manager (3) , Office Administrator (3) , Quality Manager (3) , Sales Manager (3) , Telesales (3) , Analyst (2)

What are the pros of working at JLA according to real employee reviews?

"Some great people across all levels of the organisation." ((in 23 reviews)); "Some of the colleagues are great" ((in 15 reviews)); "Fun team" ((in 10 reviews)); "I am presented with so much opportunity and am given the chance to really make a difference." ((in 6 reviews)); "Great work life balance" ((in 4 reviews))

What are the cons of working at JLA according to real employee reviews?

"Bad culture" ((in 6 reviews)); "Managers and engineers have and will continue to leave JLA as they cannot work under this new centralised regime." ((in 5 reviews)); "VERY bad management" ((in 5 reviews)); "The office could do with some TLC, and there are always issues with parking, but there are plans to improve both." ((in 4 reviews)); "low pay and harsh working enviroment" ((in 4 reviews))

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JLA

JLA Reviews

3.3

51% would recommend to a friend

(221 total reviews)

Ben Gujral

60% approve of CEO

50% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Culture and values

2.9

Senior management

JLA has an employee rating of 3.3 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JLA employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

221 reviews

5.0

Jan 22, 2026

Always supportive

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

It is a great work environment with supportive team leaders

Cons

There are no cons that come to mind

3.0

Jan 22, 2026

cliquey & high school vibes

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

- okay pay - nice colleagues - bonuses and overtime pay

Cons

- high turnover & understaffed - little to no communication between teams & staff - processes always changing & not usually for the better - lots of pressure from management

3.0

Jan 19, 2026

Good

Sales

Recommend

CEO approval

Business outlook

Pros

Solid environment - hyper speed and training was ojk

Cons

None that I can think of

Viewing 1 - 3 of 221 Reviews

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Jobs at JLA

Customer Service Coordinator

Sowerby Bridge, England

£29K - £29K /yr

(Employer provided)

View job

Customer Resolutions Expert

Sowerby Bridge, England

£27K - £28K /hr

(Employer provided)

View job

Customer Service Team Leader

Sowerby Bridge, England

£32K - £32K /yr

(Employer provided)

View job

Customer Account Coordinator

Sowerby Bridge, England

Sowerby Bridge, England

£26K - £26K /yr

(Employer provided)

View job

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JLA

JLA Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Always supportive

cliquey & high school vibes

Good

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