Does Intelassist pay their employees well?

According to anonymously submitted Glassdoor reviews, Intelassist employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Intelassist. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Intelassist?

92% of Intelassist employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intelassist 4.6 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Intelassist?

Customer Service Representative (12) , Customer Service Representative (CSR) (9) , Trainer (6) , Quality Analyst (3) , Account Resolution Specialist (2) , Architect/Team Lead (2) , Customer Service (2) , Customer Service (CSR) (2) , Team Leader (2)

What are the pros of working at Intelassist according to real employee reviews?

"Management is approachable and considerate" ((in 10 reviews)); "Supportive Environment: Collaborative and Inclusive culture that values teamwork and idea" ((in 6 reviews)); "Supportive environment: collaborative and inclusive culture that values teamwork and idea sharing" ((in 6 reviews)); "life balance is respected here" ((in 4 reviews)); "Compensation is good, family oriented and hybrid work from home set up." ((in 4 reviews))

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Intelassist

Intelassist Reviews

4.4

92% would recommend to a friend

(75 total reviews)

Glenn Basina

95% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity and inclusion

4.6

Work/Life balance

4.6

Senior management

4.5

Culture and values

4.4

Compensation and benefits

4.4

Career opportunities

Intelassist has an employee rating of 4.4 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intelassist employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

75 reviews

4.0

Mar 3, 2026

It's alright

Custermer service representative

Recommend

CEO approval

Business outlook

Pros

Salary is above the market Remote set-up Seasonal events

Cons

HMO is underwhelming, no free dependents

5.0

Jan 9, 2026

Good learning environment, but work–life balance depends on workload.

Architect/team lead

Recommend

CEO approval

Business outlook

Pros

The work environment is generally positive, with supportive and approachable managers who are open to communication. The company offers good exposure to international projects, which helps employees grow professionally and gain valuable experience. Team collaboration is strong, and colleagues are willing to help when needed. There are also opportunities to learn and develop skills, and the flexible work setup, depending on role and project, helps with managing personal time.

Cons

During downtimes, work assignments are sometimes unclear or delayed. Team members may be available but end up waiting for tasks due to project or client delays. This can lead to idle time and uncertainty, even when people are willing to take on more work.

4.0

Jan 9, 2026

Culture of fairness, inclusion and empowerment

Team lead

Recommend

CEO approval

Business outlook

Pros

Has a culture of fairness, inclusion and empowerment. Management is always open to hear your thoughts.

Cons

Could work more into introducing more skill based training.

Viewing 1 - 3 of 75 Reviews

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