Instacart Reviews

Updated Jul 28, 2021

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Found 731 of over 3,749 reviews

3.7
66%
Recommend to a Friend
70%
Approve of CEO
Instacart Founder Apoorva Mehta
Apoorva Mehta
294 Ratings
Pros
  • "flexible schedule, can listen to music during job(in 223 reviews)

  • "Flexible hours working for Instacart while I build up my videography/photography business(in 208 reviews)

  • Cons
  • "First come first serve in getting batches so you have to consistently check your app(in 203 reviews)

  • "Rating system, wear and tear on vehicle(in 88 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. Instacart - Corporate | Division of Instacart
      5.0
      Current Employee, less than 1 year
      Featured Review

      Growing company with many opportunities

      Dec 22, 2020 - Senior Technical Account Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Growing company with many opportunities Some of the best engineers to work with

      Cons

      Very long hours of work

      3 people found this review helpful
    2. 5.0
      Current Employee, more than 3 years

      Great company to work for

      Jul 21, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great people to work with

      Cons

      Working in EST for a company that is mostly PST means I have to work a little later than i'd like.

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    3. 3.0
      Current Employee, less than 1 year

      Instacart doesn't care about their shoppers

      Jul 28, 2021 - Personal Shopper%2C Delivery Driver in Markham, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Choose your own hours. Ability to choose jobs and independence throughout the day. The rare occasion where a customer tips well.

      Cons

      Extremely low-paying. Instacart doesn't care to preserve or protect its shoppers at all. Will pay lip service only when shoppers request help to resolve unfair customer treatment/rating but they never do anything to resolve the cases. Instacart also steals shoppers tips by lowering their base pay for a batch to offset costs when a customer tips.

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    4. 5.0
      Former Employee, more than 1 year

      Great Company

      Jul 20, 2021 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Growing Company - Engineering-first - Great team culture

      Cons

      - Career progression/timeline can be confusing at times - Mission can be tricky to always support

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    5. 4.0
      Former Employee

      a good place to work overall

      Jul 13, 2021 - Delivery Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      a good place to work overall

      Cons

      they do not listen their deliveries drives

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    6. 5.0
      Former Employee

      Yeah

      Jul 13, 2021 - Anonymous Employee in Lyon, 69
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Free Time Work at you own past

      Cons

      Hard To Find Items Some times

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    7. 5.0
      Current Employee, less than 1 year

      Outstanding company

      Jun 18, 2021 - Senior Software Engineer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      + Interesting relatable problems. Challenging solutions. + Amazing benefits. + Company really cares about employees. + Really active communities. Proactive in current events, and really supporting for all kinds of communities. + Very supportive teammates. Almost no egos. "Go far together" is a value.

      Cons

      - Oncall shifts are normal at SASS companies, but I never liked them - Ruby is ight. Implemented in 75%+ of their services.

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    8. 5.0
      Current Employee, less than 1 year

      Great way to earn extra cash!

      Apr 30, 2021 - Full Service Shopper in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It’s the perfect way too earn extra money doing it part time, but also I’m considering doing it full time. The faster you are the more money you can earn, and you decide your hours so very satisfied with this service.

      Cons

      The rating system is a bit fragile, given the fact that there is not much room for errors, also I heard that once your below 5 stars you don’t get access at all the bigger batches. It’s kinda worryingly knowing that fact!

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    9. 3.0
      Former Employee

      Wasn’t that bad

      Jul 15, 2021 - Shopper 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You don’t need experience Free schedule

      Cons

      Have to very detail oriented

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    10. 5.0
      Current Employee

      Good Job

      Jun 13, 2021 - Instacart Full Service Shopper in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Self Employed is the Pro

      Cons

      Mistakes are not acceptable there

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    Viewing 1 - 10 of 731 Reviews

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