Does Impact Kitchen pay their employees well?

According to anonymously submitted Glassdoor reviews, Impact Kitchen employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Impact Kitchen. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Impact Kitchen?

67% of Impact Kitchen employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Impact Kitchen 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Impact Kitchen?

Manager (8) , Manager On Duty (6) , Server (5) , Barista (4) , Line Cook (4) , Server/Waiter (4) , Kitchen Manager (3) , Content Manager (2) , Server/Cashier (2) , Supervisor (2) , Team Lead (2) , Team Member (2)

What are the pros of working at Impact Kitchen according to real employee reviews?

"Great team" ((in 7 reviews)); "friendly people" ((in 6 reviews)); "Used to have great leaders and Management" ((in 5 reviews)); "Friendly staff as well as healthy meals" ((in 4 reviews)); "good work environment" ((in 3 reviews))

What are the cons of working at Impact Kitchen according to real employee reviews?

"Nepotism and bland food" ((in 4 reviews)); "Pay can be low and hours inconsistent" ((in 4 reviews)); "No benefits to hourly employees, hopefully they can offer it once they grow more" ((in 4 reviews)); "Minimum wage" ((in 4 reviews)); "Insane work for no tips, managers are lowkey toxic" ((in 3 reviews))

What are the top reviewed Impact Kitchen locations?

Toronto , Liberty Village , Summerhill , Calgary , Midtown Toronto

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Impact Kitchen

Impact Kitchen Reviews

3.8

67% would recommend to a friend

(89 total reviews)

Alex Casale

74% approve of CEO

66% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.7

Culture and values

3.5

Work/Life balance

3.5

Career opportunities

3.4

Senior management

3.1

Compensation and benefits

Impact Kitchen has an employee rating of 3.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Impact Kitchen employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

89 reviews

2.0

Jun 30, 2026

Fun people, but toxic management and no tips

Guest experience

Recommend

CEO approval

Business outlook

Pros

People can be fun, healthy food

Cons

Insane work for no tips, managers are lowkey toxic

1.0

Jun 26, 2026

Culture has deteriorated under new leadership

Manager

Recommend

CEO approval

Business outlook

Pros

The food is decent, but that is about it.

Cons

The new woman brought in to lead the company’s New York operations has completely changed the culture, and not for the better. She doesn’t lead, coach, or train. She just gives orders and expects everyone to figure it out. Questions are met with impatience instead of guidance, making it difficult for anyone to succeed. She acts like she’s far more important than everyone else, but effective leaders build people up instead of talking down to them.

1.0

Apr 23, 2026

Worst restaurant to work at

Team lead

Recommend

CEO approval

Business outlook

Pros

The only benefit here is probably the hourly salary range.

Cons

The work and the management is horrible. Racism and politics is at peak here. Toxic work environment with biased favoritism. Food here is provided at 50% discounted price even for the employees; and still ends up being expensive.

Viewing 1 - 3 of 89 Reviews

Jobs at Impact Kitchen

Guest Experience Team Member

Performance Bar Team Member

Culinary Experience Team Member

Commissary Production Team Lead

Commissary Production Team Member