ING Reviews

4.1

82% would recommend to a friend

(3,816 total reviews)
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Steven van Rijswijk

86% approve of CEO

72% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,816 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

It was a great organisation to work for until last 2-3 years. Some people are still supportive cross teams

Cons

ING Australia likes restructure - they move loads of people from one department to another and then back just because head office have this structure or just because one area has this . It's hardly productive and people loose direction and momentum. There is no rational like - we can have a different structure due to workload balancing or skill suitability. There is a set of leaders and middle management that's very thick. They target outside leaders and make sure only their inside and favoured circle moves forward. Delivery of initiatives seems optional - as long as you can talk confidently, manage upward and find somebody to blame, the leaders do really well. In Exco portfolio walls many of the projects will be amber - however it's always due to some external dependency - never something that the project team can control or improve CJE/Product Owners try to drive deliveries however tech teams barely code. The problem is compounded by Tech leads not coding at all and Chapter leads being over protective of their Chapter. Poor performance is tolerated and not feedback is shared. If people don't take work seriously - how will AI help ? The organisation is in decline with barely any initiatives progressing as per plan and general lack of direction.

2.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good salary and work life balance.

Cons

Lack of opportunities for growth, especially if you are not Dutch. People work there their whole lives and know how to do the minimum. When it comes to processes, it’s also minimum, lack of accountability.

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ING Response
15h
Hi colleague, glad to hear you appreciate the salary and work-life balance. We get your point on growth opportunities and ways of working, We appreciate you sharing this. ^Monique
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