IAA Reviews

3.2

49% would recommend to a friend

(353 total reviews)

John Kett

58% approve of CEO

40% positive business outlook

IAA has an employee rating of 3.2 out of 5 stars, based on 353 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IAA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

353 reviews
2.0
Jun 4, 2025
Recommend
CEO approval
Business outlook

Pros

They are non-discriminative about who they hire

Cons

No possibility to advance within the company, poor treatment of valuable employees

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

We had our own cubicles, which made for a quieter contact center. One steady shift of 8:30-4:30

Cons

Taskload was high and the supervisor was visibly upset when the department didn't meet the target. Team leaders should encourage and she mainly brought down team morale every morning.

Viewing 1 - 3 of 353 Reviews

Glassdoor has 390 IAA reviews submitted anonymously by IAA employees. Read employee reviews and ratings on Glassdoor to decide if IAA is right for you.