Does Houston Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, Houston Public Library employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Houston Public Library. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Houston Public Library?

31% of Houston Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Houston Public Library 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Houston Public Library?

Customer Service Clerk (11) , Customer Service Representative (3) , Librarian (3) , Library Assistant (3) , Library Service Specialist (2) , Manager (2)

What are the cons of working at Houston Public Library according to real employee reviews?

"Management is completely out of touch with the day to day needs of both the employees and customers." ((in 3 reviews)); "Leadership and management highly unexperienced and not truly there for their staff members." ((in 3 reviews)); "the work is easy, but it is a lot that is required for us to do. the job is physically laborious with minimal pay." ((in 3 reviews)); "Upper management rarely comes to locations to check on staff and there are no bonuses." ((in 3 reviews)); "Benefits could be better, but they could also be worse." ((in 3 reviews))

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Houston Public Library

Houston Public Library Reviews

2.9

31% would recommend to a friend

(42 total reviews)

Rhea Lawson

8% approve of CEO

30% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.8

Culture and values

2.8

Work/Life balance

2.8

Compensation and benefits

2.7

Career opportunities

2.2

Senior management

Houston Public Library has an employee rating of 2.9 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Houston Public Library employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Ratings by demographic groups

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

5.0

Jun 9, 2026

Fun and varied workdays, but Saturday shifts required

Customer service clerk

Recommend

CEO approval

Business outlook

Pros

Every day is different and fun.

Cons

Every Saturday you have to work

3.0

Dec 26, 2024

Decent Employer

Customer service clerk

Recommend

CEO approval

Business outlook

Pros

Good work life balance and a chill job if you're at a good branch

Cons

Poor pay, and some branches have difficult patrons and management

3.0

Nov 6, 2024

Under New Management

Manager

Recommend

CEO approval

Business outlook

Pros

New director seems interested in the well-being of the staff.

Cons

Benefits could be better, but they could also be worse.

Viewing 1 - 3 of 42 Reviews

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Jobs at Houston Public Library

Contract Citizenship Class Instructor

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Houston Public Library

Houston Public Library Reviews

Ratings by category

Ratings by demographic groups

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Fun and varied workdays, but Saturday shifts required

Decent Employer

Under New Management

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