Housekeep Reviews

4.0

78% would recommend to a friend

(199 total reviews)
avatar

Avin Rabheru

80% approve of CEO

74% positive business outlook

Housekeep has an employee rating of 4.0 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Housekeep employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

199 reviews
5.0
Feb 15, 2022

,

Recommend
CEO approval
Business outlook

Pros

Fun, enjoyable, easy, flexible shcedule

Cons

physically tired, hired, not fixed shcedule

1.0
Jun 25, 2016
Recommend
CEO approval
Business outlook

Pros

Pay was always on time.

Cons

I have worked as a cleaner for Housekeep for more than 8 months. - I was told I will earn £400 PER WEEK and I was earning between £150 - £180 per week. - I was also told I would work in my LOCAL AREA but I ended up travelling between 1 hour up to 1 hour 45 minutes between my jobs. - I was spending maximum daily fare on transport which is £9.30 as my jobs were far from each other. - I was working around 6 hours per day but including travel time I ended up doing around 10 hours per day. - I had to travel back and forth to the office to pick up and drop off customers keys, with no extra pay or contribution to travel costs (1hours 30minutes journey) - I was told I would become a supervisor and get paid £10 which never happened - I got into trouble by getting bad review from a customer who asked me to clean poop and vomit from the bathroom - Customers were supposed to provide cleaning products or pay £2 for me to bring mine - most of them didn't pay and didn't buy any products so I had to use my own Very bad experience. I left as soon as I got a new, permanent position. I worked as a cleaner before, but this job was very hard and not rewarding. Don't reccomend.

1.0
Sep 13, 2017

Demoralising

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get paid every two weeks

Cons

You can get sent to some really badly kept homes. (That's being polite). Customer can give you one star and you can't challenge or add any feed back, you must just accept what is written publically about yourself. Don't know if I was just unlucky getting so many of the flat shares where no one but you are cleaning the bath, if you can imagine that. Cleaning mould off walls and cleaning ovens for 8.50 is too much expectation. Also customers can book you for two hours once a month or every two weeks and still expect you to finish their homes. It's impossible. Not like the traditional cleaning agencies where they truly listen to both staff and customers, Where they look at customers homes first to establish how many hours needed for true clean. Here customer picks how many hours they want and it is so totally unrealistic and quite obviously by the amount of cleaning some homes require is not reflected in the amount of hours your expected to do it in.

Viewing 1 - 3 of 199 Reviews

Glassdoor has 228 Housekeep reviews submitted anonymously by Housekeep employees. Read employee reviews and ratings on Glassdoor to decide if Housekeep is right for you.