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      Hospitable

      Engaged employer

      Hospitable Reviews

      4.8

      95% would recommend to a friend

      (19 total reviews)

      Pierre-Camille Hamana

      95% approve of CEO

      95% positive business outlook

      Ratings by demographic groups

      Hospitable has an employee rating of 4.8 out of 5 stars, based on 19 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hospitable employee rating is 25% above average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      19 reviews
      1.0
      Mar 6, 2023

      Some great people but th

      Customer support
      Recommend
      CEO approval
      Business outlook

      Pros

      I luckily worked with some great people in the support team. Awesome skills and talent. Above average salary and a transparent culture.

      Cons

      Micro Management Constantly making fun of Americans Forced to work long hours Being told to work on vacation days Management regularly insults

      avatar
      Hospitable Response
      3y
      We have established beyond doubt that this review was not posted by our former employee based in Tampa, FL. Hospitable separated from our Head of Support (Zachary) in January and left on good terms (with severance + 12 months of healthcare coverage for his family). Zachary accepted the challenge of being our first head of support and taking on a role with a very wide scope of responsibilities. Zachary is as upset as we are that his identity could be impersonated online. We genuinely wish him the best in his new role. Zach is the kindest and most generous person we have had in our team in a while, but he would not have accepted any insult (and rightfully so!) We have a transparent culture, which goes both ways for the good and the bad. We also have a caring culture, encouraging people to take vacation. If you take 25 days off per year, whatever your location, seniority or status, you are rewarded with an extra 10 days off. We party together in good times, and stick together in tough times. No one resigned since 2021 (and our former CTO is back in our team!). While it is sad that we had to separate from any team member who has shared our journey, managers and leaders of the company should be the first to take responsibility whenever the company finds itself in a difficult situation. My compensation is still fully waived as of today. -- PC
      5.0
      Nov 23, 2025

      Fast Paced Autonomy With Incredibly Supportive Teammates

      Customer support advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      • All teammates are encouraged to make decisions to the best of their ability, and when you need help, you'll find incredibly supportive people all willing to assist. • The culture is something to rave about. You feel part of a team even though we're all remote. Everyone meshes together well, which is a testament to how we hire. • Our customers are fans! We host a bi-weekly Townhall where we present new features, and the attendance steadily grows month after month. It's incredible to see live feedback from our users and how much they love our product and team. • We are always improving our product... fast. I've never worked with a more capable team. We move very fast, not only launching new features but also fixing any bugs that come up. This pace has compounded to create a product that is industry-leading, and we all feel like we're making our customers' lives better because of it. • Transparency is top-notch. Everyone is encouraged to voice their opinions on all topics. There's really nothing out of reach from top to bottom. This helps us feel part of the growth of the company and gives us a sense of responsibility for our success. • The vacation policies are great. You can take time off as you see fit throughout the year. Even if you just need a mental health day. Most requests are generally approved.

      Cons

      • The fast pace can be really overwhelming. If you don't learn to disconnect and take time for yourself, you can burn out quickly. • Information can be tough to find. Since we have so much going on at all times, it's impossible to stay on top of every single change. Instead, you must build your research skills to find documentation. This often leads to teammates asking the same questions over and over if we can't find the latest documentation. • It's hard to move up. Since we're all fully remote and across different time zones, it's hard to stand out. Unless you're entrusted with a major project where impact is inevitable, standing out in your day-to-day is very difficult. You really have to go out of your way if you're looking to get promoted, which often means working after hours.

      5.0
      Aug 26, 2022

      Diverse, honest & fair

      Customer advocate ii
      Recommend
      CEO approval
      Business outlook

      Pros

      - Friendly, approachable and hugely knowledgeable team - Fully remote working conditions which allows for massive flexibility - Very generous salary + paid time off (35 days) - Good focus on incorporating social aspects to your work day (2 social calls a week with a randomly chosen member of the team + a weekly zoom catch-up with the whole team) - Big emphasis on transparency - salaries are made public & we have weekly updates from the CEO on the performance of the company. - Independent and self-motivated work for the most part yet there is still strong team morale and there is always someone to help you out when needed. - Wonderful management who cares deeply about the customers & the team - everyone is treated as an equal no matter your role in the company. - Challenging and rewarding work - learning & sharing information every day. - So good, I have to mention it twice- The team! I have never worked with people who are so passionate about their job, eager to help both customers and teammates, and can make me laugh so much through a laptop screen :)

      Cons

      - As our team is still small, on busier days we do feel the impact and it can get stressful. Good time management and working together always helps this.

      Viewing 1 - 3 of 19 Reviews
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      ReviewsHospitable reviews

      Glassdoor has 25 Hospitable reviews submitted anonymously by Hospitable employees. Read employee reviews and ratings on Glassdoor to decide if Hospitable is right for you.