Hilton Garden Inn Reviews | Glassdoor.ca

Hilton Garden Inn Reviews

Updated Nov 11, 2019

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3.5
60%
Recommend to a Friend
76%
Approve of CEO
Hilton Garden Inn CEO Christopher Nassetta (no image)
Christopher Nassetta
133 Ratings
Pros
  • "Opportunity to network and meet new people(in 24 reviews)

  • "Great people help was everywhere, as much overtime as you wanted(in 22 reviews)

Cons
  • "The low pay for the job at hand(in 24 reviews)

  • "high turnover rate and short staffed(in 16 reviews)

More Pros and Cons
  1. "Great"

    StarStarStarStarStar
    Current Employee - Waitress in Ajax, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton Garden Inn part-time for less than a year

    Pros

    There is a good work environment

    Cons

    This job requires early hours

    Hilton Garden Inn2019-06-12
  2. "Server at the Hilton Garden Inn"

    StarStarStarStarStar
    Former Employee - Server 
    Recommends
    Approves of CEO

    I worked at Hilton Garden Inn full-time

    Pros

    The staff are wonderful! They feel like family.

    Cons

    Communication with management. Not always easy.

    Hilton Garden Inn2019-11-12
  3. "Bad communication from general manager and different departments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Montreal, QC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hilton Garden Inn full-time for more than a year

    Pros

    coo-workers were fun and always willing to help

    Cons

    bad management, no honesty, fire people for no reason

    Hilton Garden Inn2019-11-06
  4. "Housekeeping"

    StarStarStarStarStar
    Current Employee - Housekeeper 

    I have been working at Hilton Garden Inn part-time

    Pros

    It had very good salary

    Cons

    There is no any fixed schedule

    Hilton Garden Inn2019-08-27
  5. "Overall I liked working for Hilton Garden Inn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Banquet Server 

    I worked at Hilton Garden Inn full-time for less than a year

    Pros

    Good team members to work with.

    Cons

    The management wasn't really listening to employees. Busy but limited servers.

    Hilton Garden Inn2019-04-25
  6. "No management skills... will let you go before the 3 months probation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Ottawa, ON

    I worked at Hilton Garden Inn part-time for less than a year

    Pros

    There is some good employees with good attitude.

    Cons

    If you are a good employee that respect the rules and don't accept any abuse from management or other employees.. management will feel "threaten" and will fire you a few days before the 3 months probation with a "not a fit for the job" reason. Even when asking for a reason, their answer would be "this is just to let you know of your termination".

    Advice to Management

    In 20 years of working in customer services.. the management at the Ottawa Airport branch is by far the worst.. i feel bad for the employees that work there.

    Hilton Garden Inn2019-03-26
  7. "Front Desk Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hilton Garden Inn full-time

    Pros

    Amazing staff and management. Never a dull moment.

    Cons

    Can be long hours standing, due to cancelled or re-routed planes (airport property).

    Hilton Garden Inn2018-11-22
  8. "Not For Everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service Agent in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hilton Garden Inn part-time for less than a year

    Pros

    Discounts on hotel nights with brand.

    Cons

    Hours get cut If you are part-time they will put you wherever they want - even if it is a day you said you couldn't work. Management favours those who have been there longer Nowhere to move up - No pay raises

    Hilton Garden Inn2018-10-21
  9. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Hilton Garden Inn full-time

    Pros

    Good team in general, fair direction!

    Cons

    Low advancement and maybe misinformation

    Hilton Garden Inn2018-09-09
  10. "Bartender/Server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Leduc, AB

    I worked at Hilton Garden Inn full-time for more than 5 years

    Pros

    Affliated with Hilton Worldwide Association

    Cons

    Bad Management at this Hotel

    Advice to Management

    Hire a proper Management Company

    Hilton Garden Inn2018-09-09
Found 730 reviews