Hightouch Reviews

4.6

92% would recommend to a friend

(101 total reviews)

Tejas Manohar, Kashish Gupta

96% approve of CEO

86% positive business outlook

Hightouch has an employee rating of 4.6 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hightouch employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

101 reviews
5.0
Apr 20, 2022

Great culture + product

Recommend
CEO approval
Business outlook

Pros

- Professional development/growth is important here - Supportive environment from everyone - Fully remote but feels like a close knit team

Cons

- No major cons so far

5.0
Apr 5, 2022

Dream start-up

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Intelligent and thoughtful leadership paired with strong product-market fit make Hightouch the ideal start up to work for. I've had the opportunity to be a part of many small companies in my career and this is by far the one I am most excited about. The team has hired incredible talent without ego and we all feel like we can bring our whole selves to work. The data space is crowded, but Hightouch delivers a product that solves a real problem in the market. There is endless opportunity for us if we execute as well as we have been thus far. Very excited to see what the future brings here.

Cons

As with any start-up of our size, not everything is figured out, but I'm confident we have hired the right people to build the systems and processes we need to scale.

1.0
Mar 3, 2025

Best to Avoid

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting product Some lovely people Growing industry recognition

Cons

Hightouch asks new employees to write Glassdoor reviews as part of the onboarding process, so I would take most of these with a grain of salt. They want to appear to be a great place for women and parents, but that truly only extends to asking employees to post on LinkedIn about how great the culture is. Full of toxic "we're the best" culture, which is pretty bold given the instability of the CDP industry. They have a good product, but they're not reinventing the wheel and it's only a matter of time before something newer and shinier hits the market. Be prepared to chug that koolaid. Hightouch has managed to raise three rounds of funding and grow to around 150 employees without having a single dedicated HR hire, recruiters are not HR. There is little accountability when it comes to workplace behavior, and managers seem to be able to do whatever they want with no due process. If you have a good manager, you'll likely be fine but if your manager is a sociopath, it'll be rough. Overall Hightouch seems to suffer from an overall lack of direction

Viewing 1 - 3 of 101 Reviews

Glassdoor has 102 Hightouch reviews submitted anonymously by Hightouch employees. Read employee reviews and ratings on Glassdoor to decide if Hightouch is right for you.