Does Helpshift pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpshift employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Helpshift. This rating has decreased by 22% over the last 12 months.

How satisfied are employees working at Helpshift?

63% of Helpshift employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpshift 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Helpshift?

Software Engineer (32) , Senior Software Engineer (7) , Sales (4) , Software Development Engineer (SDE) (4) , Software Engineer II (4) , Implementation Engineer (3) , Intern (3) , Product Manager (3) , Senior Marketing Manager (3) , Account Executive (2) , Frontend Engineer (2) , Implementation Specialist II (2) , Machine Learning Engineer (2) , Software Artisan (2) , Software Development Engineer In Test (SDET) (2)

What are the pros of working at Helpshift according to real employee reviews?

"Great people to work with" ((in 25 reviews)); "Work Life Balance is great." ((in 11 reviews)); "Everyone is very supportive and collaborative." ((in 8 reviews)); "Good work culture" ((in 7 reviews)); "I’m grateful to be part of such a positive work environment!" ((in 6 reviews))

What are the cons of working at Helpshift according to real employee reviews?

"Lack of power with middle management who actually know things." ((in 11 reviews)); "No bonus, stock options etc" ((in 5 reviews)); "Low compensations, leadership is not in good hands" ((in 5 reviews)); "Managers don't own up their mistake" ((in 3 reviews)); "No ESOPs, good Compensation" ((in 3 reviews))

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Helpshift

Helpshift Reviews

3.4

63% would recommend to a friend

(158 total reviews)

Eric Vermillion

62% approve of CEO

61% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Career opportunities

3.1

Senior management

3.1

Compensation and benefits

Helpshift has an employee rating of 3.4 out of 5 stars, based on 158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpshift employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Sexual orientation

Veteran status

Reviews by job title

158 reviews

1.0

Jun 4, 2026

Do not join

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Positive reviews are forced once. Join only if you are a fresher. There is no learning or growth path, India leadership is terrible. There is no plan or execution.

Cons

Highly political company. No salary hikes from 3 years. Poor India leadership. No growth. No new projects. Do not get into trap, its hire and fire.

5.0

May 24, 2026

Good work culture with supportive team and no pressure

Sdet-2

Recommend

CEO approval

Business outlook

Pros

Work culture is good No pressure Supportive team

Cons

No cons to mentioned as such everything is perfect

3.0

May 22, 2026

Good work-life balance, but pay is low

Software engineer ii

Recommend

CEO approval

Business outlook

Pros

Good woork life balance Good working environment

Cons

single digit increments Low pay compared to other product companies

Viewing 1 - 3 of 158 Reviews

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