Does Helpling pay their employees well?

According to anonymously submitted Glassdoor reviews, Helpling employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Helpling. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Helpling?

55% of Helpling employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Helpling 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Helpling?

Cleaner (23) , Operations (6) , Customer Service Representative (5) , House Cleaner (5) , Operations Agent (3) , Operations Associate (3) , Senior Software Engineer (3) , Domestic Cleaner (2) , General Cleaner (2) , Intern (2) , Janitor/Cleaner (2) , Manager (2) , Personal De Limpieza (2) , Product Manager (2) , Software Developer (2)

What are the pros of working at Helpling according to real employee reviews?

"If you have good colleagues then it's good." ((in 11 reviews)); "Great team, very supportive." ((in 10 reviews)); "Good mixture of young and experienced people." ((in 5 reviews)); "consistent salary and its ok." ((in 4 reviews)); "flexible hours" ((in 3 reviews))

What are the cons of working at Helpling according to real employee reviews?

"Bad management, bad experiences, bad salary." ((in 7 reviews)); "There are not really any cons to mention as far as im concerned, except maybe they pay is a little low." ((in 3 reviews)); "Not too many offers, big commission" ((in 3 reviews))

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Helpling

Helpling Reviews

3.3

55% would recommend to a friend

(100 total reviews)

Benedikt Franke

59% approve of CEO

39% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Culture and values

3.1

Diversity and inclusion

3.0

Senior management

2.9

Career opportunities

2.6

Compensation and benefits

Helpling has an employee rating of 3.3 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Helpling employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews

2.0

Sep 28, 2025

Unethical company

House cleaner

Recommend

CEO approval

Business outlook

Pros

-flexible hours -lots of clients

Cons

-No benefits of being an employee (health insurance etc...) but same expectations (you represent helping and will be punished if you mess up) -Can lose work suddenly with no notice -Helpling raises their middleman rate without telling clients so either you take a pay cut or "raise" your prices to match.

1.0

Apr 22, 2025

Management is terrible

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

None. They will gaslight you into believing their promises

Cons

The management does not care about your wellbeing

4.0

Sep 24, 2024

Best workplace

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Supportive colleagues and no shift

Cons

Very overwhelmed especially during peak seasons

Viewing 1 - 3 of 100 Reviews

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Jobs at Helpling

Haushaltshilfe / Reinigungskraft / Home cleaner in Basel

Haushaltshilfe / Reinigungskraft / Homecleaner