Does HealthSmart pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthSmart employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HealthSmart. This rating has been stable over the past 12 months.

How satisfied are employees working at HealthSmart?

33% of HealthSmart employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthSmart 2.9 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at HealthSmart?

Claims Examiner (6) , Customer Service Representative (5) , Intake Coordinator (4) , Claims Specialist (3) , Manager (3) , Provider Relations Representative (3) , Claims Adjuster (2) , Patient Advocate (2) , Proposal Coordinator (2) , Senior Management (2)

What are the pros of working at HealthSmart according to real employee reviews?

"PTO was generous" ((in 15 reviews)); "Great people to work for." ((in 10 reviews)); "Flexible hours for claims examiners.. Choice of lunch hour or half hour." ((in 4 reviews)); "This is an awesome place to work." ((in 3 reviews))

What are the cons of working at HealthSmart according to real employee reviews?

"Benefits are below par." ((in 14 reviews)); "Member Services Dept is a horrible department with poor management." ((in 12 reviews)); "Pay is low and the organization claims to be employee centric, but struggles showing that aspect." ((in 11 reviews)); "No training programs." ((in 6 reviews)); "no 401K match" ((in 5 reviews))

What are employees saying about HealthSmart redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthSmart redundancy and their outlook for job security at HealthSmart in 2026.

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HealthSmart

HealthSmart Reviews

2.5

33% would recommend to a friend

(148 total reviews)

Craig Julien

76% approve of CEO

28% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.9

Work/Life balance

2.6

Compensation and benefits

2.3

Culture and values

2.3

Career opportunities

2.2

Senior management

HealthSmart has an employee rating of 2.5 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HealthSmart employee rating is 27% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

148 reviews

2.0

Mar 25, 2026

Overtime available but mandatory and punitive policies

Claims examiner

Recommend

CEO approval

Business outlook

Pros

Usually overtime available, small staff so everyone knows everyone & easy to work with other departments to resolve client issues.

Cons

Mandatory overtime and if not completed you’ll be written up. Its been several years since I left so hopefully this has changed

5.0

Jan 30, 2025

Great

Revenue cycle management

Recommend

CEO approval

Business outlook

Pros

Great Manager and Management Style.

Cons

No Class Room Training or Experienced Trainers.

3.0

Jul 29, 2024

Family environment

Supervisor

Recommend

CEO approval

Business outlook

Pros

The family culture is good

Cons

The benefits and perks not so great

Viewing 1 - 3 of 148 Reviews

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