Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Product Manager (10)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 152 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 126 reviews)); "Company moral and team is great." ((in 29 reviews)); "Everyone is friendly" ((in 28 reviews)); "Great work life balance" ((in 22 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 57 reviews)); "Data Science has a reputation for good managers." ((in 42 reviews)); "The majority of teams are toxic AF and senior leadership is so disconnected from the realities of EEs and our customers." ((in 40 reviews)); "Saying training is poor is being generous." ((in 31 reviews)); "Upper management does not care." ((in 24 reviews))

What are employees saying about Gusto redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto redundancy and their outlook for job security at Gusto in 2026.

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Gusto

Gusto Reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Aug 18, 2022

Fun place to work

Sales

Recommend

CEO approval

Business outlook

Pros

The hands on training and positive environment

Cons

Do not really have any

5.0

Jun 10, 2026

Great coworkers and team culture, but narrow focus on AI

Software engineer

Recommend

CEO approval

Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

5.0

Jun 4, 2026

Great culture and free lunch make it worthwhile

Senior data scientist

Recommend

CEO approval

Business outlook

Pros

Great culture colleagues and free lunch

Cons

Not much cons to be honest

Viewing 1 - 3 of 1,120 Reviews

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Fun place to work

Great coworkers and team culture, but narrow focus on AI

Great culture and free lunch make it worthwhile

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