Genesys Reviews

4.2

85% would recommend to a friend

(115 total reviews)

82% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have an excellent working experience there.

Reviews by job title

115 reviews
2.0
Feb 22, 2025

Lays off employees like crazy

Recommend
CEO approval
Business outlook

Pros

- Good work life balance.

Cons

The Multicloud product was shut down, with only a handful of employees kept for maintenance. Despite my loyalty and staying on, I was laid off after a year with no opportunity for reassignment. Their disregard for long-term contributors is disappointing.

4.0
Jun 19, 2024

Good company

Recommend
CEO approval
Business outlook

Pros

Genesys is a very good company to work with good managers who don't micromanage. Genesys has been doing phenomenal in terms of revenue. Open time-off, Competitive salary for a newcomer. Good product and you can upskill your knowledge by getting a certification for different products

Cons

There are no people management skills shown by senior Management and as well as by HRBP, which is shocking, especially for such a great reputed company. Hope things change.

Viewing 1 - 3 of 115 Reviews

Glassdoor has 132 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.