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      GTT

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      GTT Reviews

      2.9

      38% would recommend to a friend

      (599 total reviews)

      Ed Morche

      45% approve of CEO

      40% positive business outlook

      Ratings by category

      3.3

      Work/Life balance

      3.1

      Diversity and inclusion

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Culture and values

      2.6

      Senior management

      GTT has an employee rating of 2.9 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GTT employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      599 reviews
      1.0
      Feb 13, 2019

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Global carrier with a Tier 1 network. - Good marketing team. - Good BDR reps which will book first appointments for you.

      Cons

      Another big company that will most likely pack up and leave Canada like Target. - Opposite of what they market themselves. - Cant deliver anything within Canada. - Transparency is non-existent. - Outsourced support to India/Bulgaria. - No one takes any responsibility - you are indeed on your own. - The internal developed CMD (CRM) is the biggest waste of time. - The acquisition of Accelerated Connections was unsuccessful. Investors need to be aware of this! - All clients are unhappy. Majority of the day is spent dealing with issues. - Everyone is overworked. - Work-life balance? What's that? - Emotionally draining roller-coaster. - No cell-phone plans.

      avatar
      GTT Response
      6y
      Thanks for sharing your feedback. We are sorry to hear that you did not have a positive experience at GTT. Our rapid growth culture does present challenges at times across our global business and the pace at which we operate and integrate can create some stress for our people, systems and our clients. We remain focused on constantly trying to improve how we do things at GTT, including acquisitions and the corresponding integration process.
      1.0
      Jul 15, 2019

      Awful company

      Technical services analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      none to mention, they ran ACI into the ground

      Cons

      see above-- no one cares. companies are purchased for that bottom line and all customers are left to suffer.

      2.0
      Sep 11, 2018

      Service Delivery

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Experience dealing with projects in a global capacity.

      Cons

      Culture of acquisitions is exasperating. Everyone fears losing their job at any time. Sales engineers are horribly trained and seemed to be on PTO every other week. Design ENG team comprised of roughly three overworked and exhausted brilliant engineers who have no time to discuss project quality and success. Most people at the company need training. If you’re not resourcesful, you won’t get answers to deliver any service successfully.

      avatar
      GTT Response
      7y
      Many thanks for taking the time to write your review. Our rapid pace of growth can be quite challenging at times, but we always strive to ensure our teams have enough resources to provide quality service to our customers. We also strive to ensure we attract and/or retain the most talented employees and train them continuously to keep pace with the constant change in our business that comes from our rapid growth. As you suggest, we could slow down and take a more comfortable path, but that would be inconsistent with our history, strategy and our long-standing successful approach to integration, and would risk making GTT become more like the large incumbent providers we are disrupting every day.
      Viewing 1 - 3 of 599 Reviews
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      ReviewsGTT reviews

      Glassdoor has 648 GTT reviews submitted anonymously by GTT employees. Read employee reviews and ratings on Glassdoor to decide if GTT is right for you.