FrontStream Reviews

I left FrontStream because, after the company’s own internal investigation concluded that I had been sexually harassed in the workplace by a colleague, that man continues to work in and visit several FrontStream offices, all seemingly without a change in behaviour. Despite my best efforts to trust the HR process, there remained several key faults at the company, including a tone from the top that prioritizes certain individuals over the safety of others, low morale, and HR violations (for instance, the company has yet to constitute a proper health and safety committee, despite the law and my explicit request). I could not continue to work in that environment. Others may wish to consider this important context, also referenced in other FrontStream reviews on Glassdoor, prior to accepting a position with or doing business with this employer.

Products / Tech are significantly outdated - making them increasingly hard to sell and simultaneously, clients are very hard to keep. Leadership is under-skilled, over-compensated, and will be the cause of the eventual downfall of the organization. They simply don't care and don't listen. Many of them don't have the necessary education, training, or life skills to be calling the shots; decisions aren't thought through and client experience/needs are not at the forefront of the mandate/road map. Furthermore, I believe they all know this train is headed nowhere, but they're enjoying the ride. Numerous HR concerns/issues that are ignored and/or not taken seriously - completely undermining the integrity of the organization. HR itself (1 person) is remote, makes questionable remarks, has brow-raising opinions, and demonstrates little to no leadership or accountability.