Does Front Steps (TX) pay their employees well?

According to anonymously submitted Glassdoor reviews, Front Steps (TX) employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Front Steps (TX). This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Front Steps (TX)?

44% of Front Steps (TX) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Front Steps (TX) 3.1 out of 5 for work life balance, 2.6 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Front Steps (TX)?

Case Manager (8) , Client Navigator (3)

What are the pros of working at Front Steps (TX) according to real employee reviews?

"The pay is decent for those transitioning from retail/fast food type jobs." ((in 3 reviews))

What are the cons of working at Front Steps (TX) according to real employee reviews?

"Under horrible management." ((in 4 reviews)); "Case manager are severely underpaid, despite their licensure." ((in 3 reviews))

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Front Steps (TX)

Front Steps (TX) Reviews

3.1

44% would recommend to a friend

(27 total reviews)

Greg McCormack

45% approve of CEO

37% positive business outlook

Ratings by category

3.1

Work/Life balance

3.0

Diversity and inclusion

2.8

Career opportunities

2.6

Culture and values

2.6

Compensation and benefits

2.2

Senior management

Front Steps (TX) has an employee rating of 3.1 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Front Steps (TX) employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Ratings by demographic groups

Sexual orientation

Disability

Veteran status

Reviews by job title

27 reviews

4.0

Jul 10, 2025

Overall, a great place to work.

Client navigator

Recommend

CEO approval

Business outlook

Pros

Great clients. Most of my coworkers were great. The pay was very good, especially for the overnight shift. There was a huge focus on taking time off for mental health. There were also several cost of living wage raises.

Cons

There were a few coworkers that didn't pull their weight. They were lazy and barely did anything. One would sleep on the job overnight and the other would bully clients about the smallest things. Then you had to do damage control when they set off a client.

3.0

Jan 6, 2024

Case Mgr.

Case manager

Recommend

CEO approval

Business outlook

Pros

The clients were really great

Cons

Sometimes management and communication could be lacking.

5.0

Sep 25, 2023

Above average, I would work there again.

Client navigator

Recommend

CEO approval

Business outlook

Pros

I received multiple pay raises from November 2020 till September 2022 in addition to yearly bonuses. The pay raises were roughly about 3 %, but I don't remember the amounts of the bonuses. However, every little bit helped.

Cons

While I was there, not once did I receive a yearly review, or any feedback positive or negative.

Viewing 1 - 3 of 27 Reviews

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