Freedom First Credit Union Reviews

This was like working in the twilight zone. Management is beyond controlling of their employees - no cell phones in the building, their "drug" policy wants you to give them a list of any meds you are on, no flexibility in hours or schedules, and a pervasive fear that you might inadvertently upset someone higher up and "disappear." People worked there one day, and were gone the next never to be mentioned again. You were even told not to ask questions and not to mention them ever again.They cultivate fear in order to keep people from asking too many questions I think - I suspect there is something illegal going on but never saw any proof. No way an organization with very few fees, low loan rates, and very low deposit averages is keeping afloat otherwise. I never could figure out where the revenue came from. Anyone who would dare question a policy or make suggestions was at best shot down and belittled - in way too many circumstances they were let go. Benefits are a joke - terrible health insurance with high deductibles, no sick time, vacation that you also use for sick days but can't carry to build up a cushion for emergencies. Very glad I was able to move on.

Company doesn't know how to communicate with their front line people. They don't encourage or support an open door policy. You can't go to any of the executive team with concerns, questions, or even ideas that will help their company grow. They hire less than experienced people into management positions who don't understand how to coach or develop properly. Goals are given with no real way to meet them. Shady things are going on and no one seems to care about how unethical behavior is hurting this company. They have over 360 mm in assets, 40k members, and less than a 1% growth rate. People who have been there for 15 years or more are leaving. This should be a huge clue to the strength of this company, especially how small they are, and their executives act like they are a fortune 500 company. They need to step down from their high horse and humble themselves.