Fitbit Reviews | Glassdoor.ca

Fitbit Reviews

Updated Jun 3, 2019

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Found 241 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
43%
Recommend to a Friend
47%
Approve of CEO
Fitbit CEO James Park
James Park
163 Ratings
Pros
Cons
  • "Its not certain our business model isn't a fad, so wall street has not been a fan of the stock, pay could be a little better, no 401k match(in 9 reviews)

  • "lots of disorganization of upper management(in 9 reviews)

More Pros and Cons
  1. "Some good aspects, but not many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Operations Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fitbit full-time for more than 3 years

    Pros

    Product development. Customer centric. Great office

    Cons

    Mix strategy -pulling in different directions

    Fitbit2019-06-03
  2. "Excelente"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Fitbit

      Pros

      It would be a very important challenge, to be able to contribute my knowledge and keep growing professionally

      Cons

      The rest is to contribute knowledge and help improve a product already of excellent quality

      Fitbit2019-04-16
    • "Turnaround situation. Many challenges."

      StarStarStarStarStar
        Former Employee - Project Manager in San Francisco, CA
        Doesn't Recommend
        Negative Outlook

        I worked at Fitbit full-time for more than a year

        Pros

        Products are cool. Great location

        Cons

        Disfunctional work culture. High turnover.

        Fitbit2019-05-01
      • Helpful (8)

        "Lack of leadership, vision, and commitment"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in San Francisco, CA
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at Fitbit full-time for more than a year

        Pros

        - great brand and product history - yummy snacks and cool office

        Cons

        - Existing executive team still around from the start up days, even after poor market performance, massive attrition, and major complaints from employees - CEO who is still way too deep in the weeds of product instead of providing the strategic direction and leadership needed to sustain the business - lack of commitment to a vision and direction creates major spin and time wasted on work that never makes it to market...

        Show More

        Advice to Management

        The executive team absolutely needs to be refreshed at this point. The company will not sustain itself with the existing management and attrition will continue to be a pain point.

        Fitbit2019-04-12
      • "Senior manager"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at Fitbit full-time

        Pros

        Great products fun place to work

        Cons

        Need more executive direction, the current direction of the company is worrying

        Fitbit2019-03-16
      • Helpful (1)

        "Accounts"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend

        I worked at Fitbit full-time

        Pros

        No pros. Worst place ever

        Cons

        Horrible management. Not recommended to anyone

        Fitbit2019-04-14
      • "Customer Support"

        StarStarStarStarStar
          Current Employee - Customer Support Agent in Medellín, Antioquia

          I have been working at Fitbit full-time for more than a year

          Pros

          Great experience, opportunity to learn and improve all customer support

          Cons

          Low salary, the opportunity to grow in the company is too low.

          Fitbit2019-03-06
        • "Downward sloping"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Anonymous Employee in Hong Kong
          Doesn't Recommend
          Negative Outlook
          No opinion of CEO

          I worked at Fitbit full-time for more than 3 years

          Pros

          Good people at working level

          Cons

          Used to be very good and innovative but not now

          Advice to Management

          Please develop leadership to motivate and inspire people. If you keep what you are doing, good and talented people will keep leaving. Good luck !!

          Fitbit2019-04-09
        • Helpful (5)

          "Great work-life balance; lack of innovation"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Marketing Manager in San Francisco, CA
          Doesn't Recommend
          Negative Outlook
          Disapproves of CEO

          I worked at Fitbit full-time for more than 3 years

          Pros

          - Great work life balance - Opportunity to roll up your sleeves and get work done - Opportunity to work with some really nice and talented people - Mission-driven and people really care about it - Flexible WFH policy

          Cons

          - Opportunity to roll up your sleeves... because you’re constantly fighting fires and cleaning up messes. - No clear path for growth; results in in-fighting among middle management - Lack of innovation/always feeling behind the curve - Unclear strategic vision from senior leadership. - Lack of alignment from senior leadership

          Advice to Management

          Get aligned with each other. Create real goals that go beyond “deepen engagement with existing users” and “reach more users.” Set a strategy that gets us there. Then follow through with that strategy.

          Fitbit2019-02-21
        • Helpful (1)

          "Good but not great anymore"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Current Employee - Anonymous Employee 

          I have been working at Fitbit full-time

          Pros

          good compensation good flexibility good movement depending on your org

          Cons

          losing momentum lots of disorganization of upper management not a clear vision anymore

          Fitbit2019-03-01
        Found 241 reviews