FirstClose Reviews

3.3

56% would recommend to a friend

(18 total reviews)

Tedd Smith

75% approve of CEO

69% positive business outlook

FirstClose has an employee rating of 3.3 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstClose employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
2.0
Oct 9, 2019

A love hate saga.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent base salary but completely all over the board - people in the same role some with even more experience making up to $50k difference in pay. Owners are wonderful and amazing people - they just make bad hires and leave their company in the hands of the worst 'management' Great team - the employees are great to work with. Collaborative and supportive of one another. Great product concept - the concept of what the company's product is tremendous and valuable. They just dont have the right product team in place to keep a stable product or management team in place to roll out product updates.

Cons

Several managers over the years and they have driven the company into the ground. Unstable product. Inability to roll out updates or information to employees or customers at all. Poor financials and mismanagement of company money. High employee turnover rate and low customer retention rate - lose clients at a higher rate than brings on new ones so struggling to grow. Loses employees generally within 1st year most dont make it to year 2 or definitely never 3.

1.0
Nov 1, 2025

Pure Chaos

Recommend
CEO approval
Business outlook

Pros

Good People Fair Technology Innovation

Cons

Revolving door at management level. Push unnecessary products on clients. Constant customer complaints. Terrible implementation department.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 21 FirstClose reviews submitted anonymously by FirstClose employees. Read employee reviews and ratings on Glassdoor to decide if FirstClose is right for you.