First Merchants Reviews

3.4

57% would recommend to a friend

(227 total reviews)
avatar

Mark K. Hardwick

68% approve of CEO

54% positive business outlook

First Merchants has an employee rating of 3.4 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Merchants employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

227 reviews
1.0
Oct 12, 2022

dumpster fire

Recommend
CEO approval
Business outlook

Pros

most people are very nice

Cons

awful processes. awful systems. uncompetitive credit. lack of willingness to improve.

avatar
First Merchants Response
2y
Thank you for being a long-term part of the FMB team! We recognize that we have some areas of opportunity and are actively pursuing updates and improvements. In the interim, the specific concerns that you have may be opportunities for additional training or mentoring for you to help ease any challenges that you may be experiencing. We would encourage you to reach out to your manager, Human Resource Business Partner or Learning and Development Partner to ensure that you are best being supported in these areas. We want to continue to help you grow and prosper at FMB!
1.0
Jul 14, 2021

They don't care about people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Ok pay compared to other banks. - Some good people still work here. - Training material used to be good when it was done correctly.

Cons

- Archaic technology for a $14.5 Billion bank. - The company is currently failing, in my opinion. All qualified employees are quitting and going to different companies. Qualified retail employees are disrespected on a daily basis by power tripping employees in back office. - They cannot fully staff a single branch and state it is due to the pandemic, or people going on unemployment. Both are false, people who quit go to different companies. - The executive level of the bank got completely jumbled up recently (public knowledge), usually a bad sign. - Insane sales goals that cannot be met because there isn't enough time to handle the foot traffic because there aren't enough employees. - Most days you're too busy to drink water - Company accelerated through its growth cycle too fast without building the correct infrastructure to support the growth.

1.0
Feb 29, 2024
Recommend
CEO approval
Business outlook

Pros

There is a roof on the building. Paid on time.

Cons

Employees are bullied. You will be forced to act unethically here. Stay away.

avatar
First Merchants Response
1y
Thank you for being an FMB team member! Acting unethically is not tolerated. Please report this behavior immediately through the ethics hotline or intranet and reach out to your Human Resources Business Partner for additional support.
Viewing 1 - 3 of 227 Reviews

Glassdoor has 239 First Merchants reviews submitted anonymously by First Merchants employees. Read employee reviews and ratings on Glassdoor to decide if First Merchants is right for you.