Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"Benefits are good." ((in 25 reviews)); "great people to work with" ((in 23 reviews)); "Great coworkers you can rely on." ((in 11 reviews)); "FHB really takes care of its employees." ((in 10 reviews)); "Work Life balance is good and no one will say anything if you're late or you leave early." ((in 7 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 48 reviews)); "Poor Management" ((in 9 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 7 reviews)); "Your chance of getting a bad manager is high." ((in 6 reviews)); "Training is confusing, management try’s to help where they can." ((in 6 reviews))

What are employees saying about First Hawaiian Bank redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank redundancy and their outlook for job security at First Hawaiian Bank in 2026.

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First Hawaiian Bank

First Hawaiian Bank Reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

262 reviews

4.0

Jul 8, 2026

Welcoming coworkers and customers, but low pay and poor training

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Very welcoming co workers, great customers

Cons

Low pay, outdated systems, poor training

5.0

Jul 2, 2026

Solid company to work for

Credit analyst

Recommend

CEO approval

Business outlook

Pros

Flexible times, supportive colleagues, Hybrid option

Cons

Salary is low and hybrid option is no longer offered.

5.0

May 14, 2026

Supportive team but stressful and demanding environment

Teller

Recommend

CEO approval

Business outlook

Pros

I had a great team at the branch.

Cons

Very stressful, some days are very busy while others are mellow. Had to learn all these bank rules and regulations.

Viewing 1 - 3 of 262 Reviews

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Jobs at First Hawaiian Bank

Teller (Koloa Branch)

Part-Time Teller (Kamuela Branch)

Associate Salesforce Developer

Banking Consultant (Waiakea Branch)

Cybersecurity Controls Assurance Analyst

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First Hawaiian Bank

First Hawaiian Bank Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Welcoming coworkers and customers, but low pay and poor training

Solid company to work for

Supportive team but stressful and demanding environment

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