First Databank Reviews

So many cons that I resigned just five months after joining - a first for me, that was not only at a time where a job move was the LAST thing I wanted, but this the only quick departure in my 30-yr career. My exposure was limited to Sales, Marketing, CS, Product Mgmt - no experience with the pharmacy/quality side so I can't speak to the non-commercial side of things (other than the regular complaints of being paid too little). I waited almost two months to write this review. I really don't want to spend any more energy on this company but I'd like to caution anyone joining, the Sales Dept. especially. The Sales VP that hired me left 5mos after my start, after being there just 2yrs. Regular turnover in this role is common. The CEO is not a leader. He likely follows whatever Hearst Health is requesting of him is my guess. The newly promoted VP of Customer Success may be great at CS, but is very controlling and a micro manager. She recently accepted a perm move of SALES Operations to be under her management and that's when I saw the flip switch to a very controlling, defensive nature. No thanks. Additionally, I and the Sales Ops Mgr that worked there TWENTY NINE YEARS, shared directly with the CS VP, CEO and others that the move made NO sense. They didn't care, HR didn't do anything, we both resigned. It was utterly shocking. Btw, that dept head has zero experience in Sales and Sales Ops. Really poor leadership by her and the CEO and the head of HR to let this happen. And this company desperately needs Sales Ops. At least two additional highly skilled and experienced Sales people (not sales ops) have also left in the last month. The company has the potential to get stale and overrun if they don't 1) innovate and 2) take care of their people. Many of the pharmacists - what I see as the foundation, the core of the business - commented on here and during company meetings that they were underpaid. The CEO would say there's no money, but it's just not true. They and corporate want to keep their margins. Whether here or elsewhere, always get the pay and respect you deserve. Slooooowww pace, with many tenured people that are resistant to change. Be patient and just adapt. It takes them a long time to make decisions and then implement them. It's just different, not bad, but important to know if that's not compatible for you. P.S. They have the wrong person listed as CEO. Chuck is head of Hearst Health.

Executive leadership is not concerned with rank-and-file employees well being. Their edicts are "by the book" and lack conviction, as everything seems like corporate "make believe." I have never felt as used and abused as I did at this company. In spite of getting 2 positive performance evaluations, I was fired a week short of completing my first year. It was the most humiliating experience I have ever had in my working life.