Does First Citizens pay their employees well?

According to anonymously submitted Glassdoor reviews, First Citizens employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at First Citizens. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at First Citizens?

87% of First Citizens employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Citizens 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Citizens?

Bank Teller (12) , Analyst (9) , Customer Service Representative (CSR) (7) , Customer Service Representative (6) , Manager (3) , Teller (3) , Credit Analyst (2) , Customer Account Representative (2) , Intern (2) , Investment Analyst (2) , Operations Officer (2)

What are the pros of working at First Citizens according to real employee reviews?

"Staff is nice" ((in 3 reviews)); "Work environment is fast" ((in 3 reviews)); "great people and a lot of branches" ((in 3 reviews))

What are the cons of working at First Citizens according to real employee reviews?

"Long hours, little incentive by management" ((in 3 reviews)); "poor management and honestly all I can really add" ((in 3 reviews)); "culture, bad supervisors, mall hours" ((in 3 reviews)); "work life balance was difficult" ((in 3 reviews)); "Salaries are low" ((in 3 reviews))

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First Citizens

First Citizens Reviews

3.8

87% would recommend to a friend

(77 total reviews)

77% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.6

Compensation and benefits

3.5

Career opportunities

3.4

Culture and values

3.4

Work/Life balance

3.3

Senior management

First Citizens has an employee rating of 3.8 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

77 reviews

4.0

Jul 15, 2023

Analyst

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good Benefits and also compensation

Cons

Could have a better work-life balance

5.0

Aug 20, 2024

Great

Investment analyst

Recommend

CEO approval

Business outlook

Pros

Very amazing company work culture

Cons

No much cons at all really

1.0

Feb 22, 2023

Unsatisfactory

Analyst

Recommend

CEO approval

Business outlook

Pros

There are no pros. Very backward

Cons

Staff feel unappreciated in most cases

Viewing 1 - 3 of 77 Reviews

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