Does First Choice Services pay their employees well?

According to anonymously submitted Glassdoor reviews, First Choice Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at First Choice Services. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Choice Services?

81% of First Choice Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Choice Services 4.2 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at First Choice Services?

Helpline Specialist (8) , Crisis Counselor (2)

What are the pros of working at First Choice Services according to real employee reviews?

"pay is good for this area" ((in 6 reviews)); "I could help people who were in addiction and I could help people who were suicidal." ((in 3 reviews)); "The Admin staff our great people." ((in 3 reviews))

First Choice Services Reviews

4.2

81% would recommend to a friend

(29 total reviews)

Lata Menon

88% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (29 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Choice Services has an employee rating of 4.2 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Choice Services employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

29 reviews

5.0

May 18, 2026

Caring team that supports community needs

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Caring individuals, that understand different levels of needs for community.

Cons

Don't have any that I could think of

4.0

Nov 4, 2025

Good place to work

Na

Recommend

CEO approval

Business outlook

Pros

Great training programs on site. You get to help people on every line.

Cons

Closed campus. Strict on PTO and making up time.

2.0

Aug 28, 2025

Rotten to the core

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pay is good for the area.

Cons

Admin loves to micromanage their employees and when there are issues with supervisors, they side with the supervisor every time regardless of whether they're right or wrong. Zero support for the employees that they claim to care about when it comes to workplace harassment and bullying. While pay is competitive for the area, they don't allow remote or hybrid work unless you're admin, and there are 988 programs that are fully remote and pay better as well. They go out of their way to hire people who are in recovery and deserve a second chance, but they treat said people like they're going to relapse if they work anything less than 5 days a week.

Viewing 1 - 3 of 29 Reviews

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Jobs at First Choice Services