Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Fetch Pet Insurance

      Engaged employer

      Fetch Pet Insurance Reviews

      Compare reviews

      4.2

      81% would recommend to a friend

      (221 total reviews)
      avatar

      Paul Guyardo

      91% approve of CEO

      84% positive business outlook

      Ratings by category

      4.6

      Diversity and inclusion

      4.4

      Culture and values

      4.3

      Compensation and benefits

      4.2

      Career opportunities

      4.1

      Work/Life balance

      4.1

      Senior management

      Fetch Pet Insurance has an employee rating of 4.2 out of 5 stars, based on 221 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fetch Pet Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      221 reviews
      5.0
      May 15, 2026

      Positive experience with minor scheduling miscommunication

      Claims manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent communication and follow-up throughout each step of the interview and application process. I always felt informed on next steps and appreciated the responsiveness from the recruiting team.

      Cons

      Overall, the experience was very pleasant. The only minor issue that occurred was a time zone miscommunication during scheduling, but I believe that was simply an understandable error on both sides.

      4.0
      May 15, 2026

      Unmatched flexibility with dedicated teammates, but high demands

      Claims manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The greatest pro is the unmatched flexibility, providing a level of work-life balance that is rare in this industry. More importantly, the 'people' element here is real—you’re surrounded by teammates who genuinely care about your well-being and are 100% dedicated to the pet parents we serve.

      Cons

      We have high demands on productivity for individual contributers and management is understaffed.

      5.0
      May 11, 2026

      Supportive team culture with strong training and flexibility

      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve had a really positive experience working here in customer service. The training was thorough, management is approachable, and the team genuinely helps each other out. Like any customer-facing role, some days can be busy or stressful, but I’ve always felt supported. The company seems to care about both employees and customers, and leadership communicates updates clearly. I also appreciate the flexibility to work from home and the opportunities to learn new skills over time.

      Cons

      Sometimes hard to deal with emotional calls from pet parents dealing with their sick pets :(

      Viewing 1 - 3 of 221 Reviews
      Related searches: Fetch Pet Insurance jobs | Fetch Pet Insurance salaries | Fetch Pet Insurance benefits | Fetch Pet Insurance interviews
      ReviewsFetch Pet Insurance reviews

      Glassdoor has 233 Fetch Pet Insurance reviews submitted anonymously by Fetch Pet Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Fetch Pet Insurance is right for you.