Pros
Bagel Tuesdays, drowning out the pain at the annual happy hour.
Cons
There is an extremely high amount of micromanagement in recruiting and you are constantly hounded about metrics even when you’re consistently hitting them. Management is completely clueless and values inconsequential dials (the amount of obviously blocked numbers you call and leave pointless voicemails with is astounding) over actual submits and results. They enforce ridiculous policies regarding the regulation of PTO and work-from-home option (this job can EASILY be done from with a headset and laptop yet they regularly denied requests to work from home stating “we’re one team and need to be together in the office for morale and support” regardless of bad driving conditions, sickness, or personal reasons), meanwhile management arrives at work whenever they feel like it, enjoying 2-3 hours lunches, and leaving early even when they’re twisting employees’ arms to stay and work late because it’s “all hands on deck.” The work environment is also basically high school all over again. Rampant favoritism is present (I would say “cronyism” but a VP “didn’t know what that word means” when it was brought up in the employee engagement feedback surveys) where promotions and job security are all contingent upon who you’re related to, who you’re friends with, or who you’re sleeping with. The only people that could potentially last in this department are those that have no scruples about turning a blind eye to these problems and keeping their mouths closed unless it’s to lather unfounded praise on the higher-ups to stay in their favor. There is also a distinct lack of professionalism throughout, where employees were sorted in a “stank rank” to figure out who would be most/least likely to get laid off in the next round of purging, a VP forced everyone to hold a prayer circle to “pray for more nurses to be recruited to please the client” at a CA onboarding event, etc.
