Eventbrite Reviews

Updated Jun 15, 2020

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4.1
72%
Recommend to a Friend
80%
Approve of CEO
Eventbrite Co-Founder & CEO Julia Hartz
Julia Hartz
188 Ratings
Pros
  • "Friendly work environment that really makes an effort to honor work life balance(in 50 reviews)

  • "Strong perks and benefits (Free food, catered lunch, dogs in work)(in 20 reviews)

Cons
  • "Growing pains associated with a scaling company: some disorganization at the senior level can give individual contributors whiplash and cause burnout(in 16 reviews)

  • "Management didn't show the most interest in supporting entry level career growth, though admittedly they had very busy schedules(in 11 reviews)

More Pros and Cons
  1. "Eventbrite Vancouver: Amazing team, amazing office, amazing company."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Site Manager in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for more than a year

    Pros

    I have been working at the Vancouver office for over a year, and it has been amazing. The team is bright, incredibly supportive and cares about my growth. The new office is inspiring, centrally located with picturesque views. It's a great place to work!

    Cons

    With a large aquation, including being a relatively new public company, it has resulted in some understandable growing pains.

  2. Helpful (1)

    "Exciting space, lack of leadership"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Eventbrite full-time

    Pros

    - Exciting space (when things return to normal) - Great people, some of the best I've met while working in tech - Lots of good hustle and energy

    Cons

    - Lack of benefits, especially for non-primary sites - Diversity issues - Lacking vision (no CTO) - Very little actual autonomy & trust - Many teams are not co-located making communication difficult

  3. "Eventbrite Vancouver is a great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Vancouver, BC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for more than a year

    Pros

    Everyone is so nice and the culture is great. The team is always working together to meet the goals and there's never any bad arguments.

    Cons

    I can't think of anything.

  4. Helpful (5)

    "Problems at Vancouver office potentially saved by Eventbrite brand, but history of toxic culture and high turnover"

    2.0
    Former Employee - Anonymous Employee in Vancouver, BC

    I worked at Eventbrite full-time

    Pros

    - Eventbrite has a positive brand and culture and will likely try to improve local reputation. - Fun space to work in: events.

    Cons

    Do extra research and reference checks if you're looking at a job at this office. While Eventbrite has a workplace brand of being inclusive, diverse, and supportive, this office has a reputation of something quite different. The Eventbrite Vancouver office came from the acquisition of a Vancouver startup called Picatic. That team and its leadership are still intact there, but was wrought with high turnover and toxic workplace culture for years. Here are some specific examples: - Extremely high turnover and so many disgruntled former employees. In the last 2 years leading to the Picatic acquisition by Eventbrite, for example about 70% of the people hired to do sales, marketing, or support (the half of the company not coding full time on the core product) left in frustration or were abruptly fired. You'd never get a genuinely convincing reason why they quit or were fired, they'd never visit the office, you'd see them remove Picatic from their LinkedIn bios, you'd see them write insinuating comments around the web about it being a mediocre job, and you'd even see them leave disgruntled comments on the management team's social media posts. The origin story of the company was rarely shared because it's full of burned bridges. It was so painful. - Not diverse, not supportive. For example, no women were hired or could be retained as employees. Many times, you would hear people's opinions be insulted out loud in front of other teams or colleagues. If an opinion wasn't the same as management's, often you would be ganged up on. Over time, everyone just started sucking up because other opinions and debate were so dangerous. - These aren't just fixable skills, like hiring, managing, firing, defining job responsibilities, etc, but systematic problems. Also being able to say that the company was acquired (though really acqui-hired to the detriment of many people) probably only gives them validation that how they were doing things is ok, so they are unlikely to change. - Look at roles at other offices, or just hold off 6 months and see if things and office leadership dramatically change.

    Eventbrite Response

    March 25, 2019Eventbrite

    At Eventbrite, we strive to create a culture of open dialogue and feedback, so I really appreciate you taking the time to share this with us. While I can't personally speak to the specifics of Picatic's culture and office environment in the past, I can say that we have made and continue to make a big investment in our Vancouver Britelings. We have put leadership training, feedback workshops, and coaching in place. We have seen our culture and our development training create best in career experiences across our global offices, and we are dedicated to creating a Vancouver office where all perspectives are represented. Continuous improvement is super important to us, so please reach out to me directly if you'd like to share more (omer@eventbrite.com). -Omer Cohen, Chief People Officer

  5. COVID-19

    "Great experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Recommends
    Positive Outlook

    I worked at Eventbrite full-time

    Pros

    Good culture, great perks, great team

    Cons

    COVID-19, better business model required

    Continue reading
  6. Helpful (1)

    "Lack of vision, focus, and integrity"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Success Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Eventbrite full-time

    Pros

    - tons talent & experience with individual contributors - strong marketing tools

    Cons

    - Leadership was often weak and uninformed - Company goals shifted often, making it impossible to deliver - Massive amount of technical debt / ineffective triaging of long standing issues - Tone deaf to needs of music customers

    Eventbrite Response

    June 23, 2020

    Thank you for sharing this input. We're hopeful to make progress in the areas you highlighted here. Best of luck in your next gig! - DH

  7. "Well meaning. Falls short"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Executive in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Eventbrite full-time for more than 3 years

    Pros

    Lots of perks. Was exciting for a while during IPO

    Cons

    Disorganized. Over processed. Don’t walk their talk.

    Eventbrite Response

    June 23, 2020

    Thanks for your contributions to Eventbrite during such a formative few years. Best of luck in your next role! - DH

  8. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Manager in London, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Eventbrite full-time

    Pros

    Great office space, everyone is so warm and welcoming, really good benefits

    Cons

    No bad words to say about working for Eventbrite

    Eventbrite Response

    May 19, 2020

    Thank you! - DH

  9. Helpful (3)

    "Enduring culture, despite change"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Eventbrite full-time for less than a year

    Pros

    Good-hearted and smart people Good brand Hiring good leaders Detailed communications Improving in how we work

    Cons

    Tough circumstances with the RIF recently Need to better articulate strategies Pivot more into virtual events

    Continue reading
  10. COVID-19
    Helpful (4)

    "Used to be a great place to work, but has crumbled in recent years"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Eventbrite full-time for more than 5 years

    Pros

    -People: Despite an incredibly understaffed recruiting team, Eventbrite has traditionally hired really amazing, talented and motivated people. (That said, a majority have left over the past 3 years or were let go in the recent 45% layoffs.) -Ability to make an impact: Have felt that in all my roles there was opportunity to make a measurable impact on the business -Great office location & decent benefits -Eventbrite often promotes from within and/or encourages movement within the company, which is great -I think Eventbrite intends to care about culture and communication and wants to improve both. I don't feel that's been successful during my time here, but I do believe they want to improve.

    Cons

    -Poor executive leadership - Has gotten better since Lanny Baker (CFO) arrived, but over the past few years leadership from above has turned over constantly, and messaging has been inconsistent and uninspiring. -Knee-jerk changes of direction constantly - constantly switching priorities & restructuring every 10 months -CEO is all fluff. She's great at the vague, motivational speeches, but doesn't provide any true strategic leadership -On the low end of the pay scale for SF -Actions don't match words. They say they care about certain things, but don't back that up with the decisions they make

    Continue reading

    Eventbrite Response

    May 12, 2020

    Hey - appreciate your feedback here on both fronts. Agree on the importance of alignment. I think we're aligned at the exec level but understand we need to do more work to articulate our direction more and more, particularly in the COVID world we're in. Many thanks for the 5+ years and all you've done to build Eventbrite. Good luck on the next chapter! - DH

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