Eventbrite Reviews | Glassdoor.ca

Eventbrite Reviews

Updated Aug 7, 2019

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Found 323 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
87%
Recommend to a Friend
96%
Approve of CEO
Eventbrite CEO Julia Hartz
Julia Hartz
161 Ratings
Pros
Cons
  • "Growing pains associated with a scaling company: some disorganization at the senior level can give individual contributors whiplash and cause burnout(in 15 reviews)

  • "With any growing company, when changes and growth occur there can be some shifting in responsibilities within roles(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "Problems at Vancouver office potentially saved by Eventbrite brand, but history of toxic culture and high turnover"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Vancouver, BC

    I worked at Eventbrite full-time

    Pros

    - Eventbrite has a positive brand and culture and will likely try to improve local reputation. - Fun space to work in: events.

    Cons

    Do extra research and reference checks if you're looking at a job at this office. While Eventbrite has a workplace brand of being inclusive, diverse, and supportive, this office has a reputation of something quite different. The Eventbrite Vancouver office came from the acquisition of a Vancouver startup called Picatic. That team and its leadership are still intact there, but was wrought with high turnover and toxic workplace...

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    Eventbrite2019-03-12

    Eventbrite Response

    March 25, 2019Eventbrite

    At Eventbrite, we strive to create a culture of open dialogue and feedback, so I really appreciate you taking the time to share this with us. While I can't personally speak to the specifics of Picatic's culture and office environment in the past, I can say that we have made and continue ...

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  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eventbrite full-time for more than a year

    Pros

    Learned, grew, great benefits. I think the company overall is in an exciting place.

    Cons

    None that is unique to Eventbrite

    Eventbrite2019-08-05
  3. "Company with a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Madrid
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for less than a year

    Pros

    Inclusive company, they work for people inclusion in many ways, they're always open to talk with employees, you work as a team, collaborating with your colleagues. They used inclusive languages, they support internal groups as woman, diversity, etc You have a 1:1 with your manager every week or every 2 weeks and you also as a 1:1 with the manager of your manager to be sure everything is going well.

    Cons

    Sometimes it's a bit hard the different timezone but they're working on improve that for everyone

    Advice to Management

    You're doing a good job

    Eventbrite2019-07-29
  4. "Great company, but the job sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Representative in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Eventbrite full-time for less than a year

    Pros

    Catered lunches, snacks, drinks, friendly team, great office, free parking downtown..

    Cons

    The job itself really sucks. People call, email, and chat in all day to complain about the product.

    Eventbrite2019-07-24
  5. "Shifting from startup to stockholders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in San Francisco, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Eventbrite full-time for more than a year

    Pros

    "Awesome company culture" By far the best work culture I've been a part of and thats largely because of the awesome people who work here and the fact that's it's event company. We know how to have a good time and when to have it. "Employee investment" The company does a good job of empowering employees to grow and develop the skills needed to advance in a career. Things like career development plans, spending 5-10%...

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    Cons

    “Unbalanced workloads!!!” Managers assign workloads based on the amount of work they think each individual can handle. If you’re type A this may not be the company for you because you’ll be drowning in a 50 hour work week watching “managers” mail-it-in from 9am-4pm while still finding time to online shop or gossip. I also got bait-and-switched on my original job description when joining the company, if I knew what my...

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    Advice to Management

    Finalize a company direction and organization structure. The last couple re-organizations have been suddenly unveiled and spoken about it broad terms. The details you don’t have nailed down are still people’s jobs and careers. And for the most part the changes go back to what we were doing a quarter ago. Be less reactionary to the stock price. Or at least don’t tell the whole company to not let stock prices affect...

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    Eventbrite2019-07-31

    Eventbrite Response

    July 31, 2019

    Hey there. Thanks for taking the time to share all of this - there's a lot of useful perspective and observations here. Some of this feels like the change and evolution many of us are feeling as we navigate becoming a public company. But some of it sounds like something worth escalating ...

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  6. Helpful (1)

    "Fantastic Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for less than a year

    Pros

    Good office culture, supportive management, great product, accommodating hours, friendly co-workers.

    Cons

    Longer hours than ideal for commuters, but not a huge problem.

    Eventbrite2019-07-02
  7. Helpful (1)

    "A great place to work, very focus on building a great culture and each employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for less than a year

    Pros

    Vision: Eventbrite is very good at guiding to the company's vision sharing transparency from the Board to any employee. Product: It is a product company and you feel that. Culture: The people that work in the company always try to help you, cultural fit is very important and the rest of the team make you feel like home Perks: A great amount of good perks.

    Cons

    After several company acquisitions it is still hard to create one culture, one way regardless the office. It is a work in progress issue that requires more time.

    Advice to Management

    Keep being as open as you are, try to replicate the model that works in every office and also, let's target soon not only the creators, but our lovely attendees!

    Eventbrite2019-07-01

    Eventbrite Response

    July 3, 2019

    So happy to hear about the positive parts of your experience so far. Thanks for sharing, it helps us know what to keep focusing on! The insight about how to merge different cultures after acquisitions is spot on - we want to balance giving new offices and teams autonomy to develop ...

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  8. "Great place to work and great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Eventbrite full-time

    Pros

    Environment was fun and positive

    Cons

    Many people under the microscope

    Eventbrite2019-07-16
  9. Helpful (1)

    "The Best Job I've Ever Had"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CX Associate in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for less than a year

    Pros

    -Great work/life balance. PTO policy is just to take the time you need, which is helpful to not have to stress over personal days and vacation time. -Office in the city, great location -Catered lunch every weekday, and it is always top notch. -The benefits package is obscenely good. -Ability to work remote as needed/desired

    Cons

    -The CX team feels forgotten at times in the sense that we don't always get to use the same benefits as the rest of the office. We rarely get to participate in the happy hours/socials/panels/trainings/meetings because, well, someone's gotta answer the phones. Holidays need to be worked, and while the holiday pay is nice, it kinda sucks almost drawing straws to see who gets stuck on their computer on a holiday. I'm not...

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    Advice to Management

    Be more open and transparent about how things are going, and don't just use acronyms and nebulous figures to explain: be candid. Where there is a lack of a clearly defined truth, people will substitute their own. You don't want employees speculating and panicking.

    Eventbrite2019-06-27

    Eventbrite Response

    July 10, 2019

    Really appreciate your observations and suggestions here. Balancing the needs of our customers with things like meetings and social activities can certainly be a challenge for our CX organization. My goal is to always think about how we can give fair access to opportunities, while ...

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  10. Helpful (1)

    "Saturated Market - Over priced - Leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Large Account Sales Representative in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Eventbrite full-time for more than a year

    Pros

    Great benefits. As with most tech offices, we get food..

    Cons

    If they promise you a dollar, you probably get $.50. Look at there stock before you buy into what they promise on the offer letter - I lost 6 months, plus working this saturated platform.

    Advice to Management

    Maybe move to a city that has a lower cost to live. The developers at McDonald's make more.

    Eventbrite2019-07-03

    Eventbrite Response

    July 3, 2019

    Food an important perk but feeling fairly compensated is probably more important. And while SF and the stock market are both unpredictable creatures, we truly value our hub in this city and want to keep our talented folks around. If you're still with us in the Briteland, I want ...

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Found 323 reviews